Customer Service Apprentice

Cannock, Walsall
Posted 1 month ago

The apprentice will work on the shop floor to support the team. This will involve serving customers, till work, booking in stock, and learning all aspects of working and running a busy retail store.

Duties to include

  • Helping customers to find the correct product
  • Answering phones from customers to deal with queries
  • Replenishing stock
  • Using till and EPOS system
  • Supporting with ordering products for customers
  • Serving customers
  • Till work
  • Booking in stock

Working week

Working Week (Days and Hours) Full time to include at least one weekend day and one Thursday late night shift.

Total hours per week: 37.00

Desired skills

  • Organised
  • Good Timekeeping
  • Attention to detail
  • Reliable
  • Bubbly personality and able to liase with customers

Personal qualities

The ideal candidate will be a team player who willing to go above and beyond for the team. Candidates will need to have a mature attitude and be prepared to complete any task associated with the job role.

Desired qualifications

GCSE Grade C/4 or equivalent qualifications in English and maths are preferable

About the employer

Busy Prom and Bridalwear store with an emphasis on fantastic customer service. Celebrity stores offers a fantastic opportunity to be trained in all aspects of retail and customer service within a small, focused team.

Future prospects

To be decided upon completion of training – leading to full employment for right applicant.

Things to consider

Busy store in which you will be on your feet a lot of the day.

Job Features

Job CategoryCustomer Service
Job IndustryRetail
Contract Length:12 Months
Start Date:June 2022
Job Reference:VAC001834148
Apprenticeship Standard:Customer Service Practitioner Level 2
Training Provider:PTP Training Limited

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