Level 3 Diploma in Retail Management

This qualification is  suitable for people working in the retail industry in roles such as Team Leader/Supervisor, Department Manager or Store Manager of a small outlet.

Mandatory Units

  • Work Effectively and Support Others in a Retail Organisation

Learners and employers can choose from a variety of units available from the optional groups to make up the remaining credits for the qualification.

The qualification is delivered through a combination of training, guidance, support, self-study and activities in the workplace. On and off job training either through group sessions or on a one-to-one basis. The NVQ will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.

Course Progression

Learners may have the opportunity to progress in their careers to a more senior role and move on to higher level qualifications including general management qualifications.

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