Level 2 Certificate in Traffic Office

People on this programme will carry out general Traffic Office duties such as answering the telephone, issuing and collecting vehicle keys and routes, electronic and paper based filing of information and using computers as required for route scheduling or fuel usage information.

Mandatory Units

  • Health, Safety and Security at work
  • Develop effective working relationships with colleagues in logistics operations
  • Routing and scheduling of loads
  • Identify suitable collection or delivery points
  • Release vehicles for daily tasks
  • Monitor vehicle movements
  • Monitor vehicle movements
  • Post journey reports and checks
  • Contribute to the provision of customer service in logistics operations
  • Make an effective contribution to a business in the logistics sector 

The qualification is delivered through a combination of training, guidance, support, self-study and activities in the workplace. On and off job training either through group sessions or on a one-to-one basis. The NVQ will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.

Entry requirements

There are no minimum levels of previous qualifications required, although applicants should have basic levels of literacy and numeracy on which the qualifications will build.

Course Progression

Learners may have the opportunity to progress in their careers to a more senior role and move on to a level 3 qualification.

Book This Course

To book onto this course, please contact us or click below to fill out our booking form.

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