This course has been designed for any individual who has direct people management responsibilities and wishes to improve their overall efficiency by understanding practical communication skills.
To ensure candidates understand and are able to use the important elements required for effective communication in their workplace, and at all levels within their organisation
This course includes:
- Understanding the five fundamental parts of communication
- Working with different Communication Styles
- The three levels of understanding
- Barriers to communication both written and verbal
- Barriers to effective communications
- Knowing the importance of good listening skills
- The art of Summarising
- Appreciation of non-verbal communication
We offer a full range of management qualifications, courses and apprenticeships.