Professional Selling Skills

This course condenses generations of experience, knowledge and know-how into a comprehensive one-day course designed to ensure your organisation gains the maximum returns from your selling operations. It will demonstrate clearly and simply how people from all backgrounds and of all abilities can take the sales initiative on the telephone or in a face to face scenario.

Course objectives

By the end of the course delegates will be able to:

• Employ techniques which focus on personal attitude and customer needs
• Present products and services to best effect
• Swiftly side-step ‘gate-keepers’ and deal with objections
• Determine quickly the best opening lines
• Know how and when to close

Course outline

• The principles of selling
• Understand what your customer’s really want
• Understanding your products features and benefits
• Planning and preparation for a call or a meeting
• Cold calling
• Getting past the gatekeeper
• Skills that make sales
• Overcoming objections
• Follow up and after sales

I have attended many courses over the years and found this particular interesting with fresh content that is easy to put in practice

Course Progression

We offer a full range of sales and customer service courses.