Level 2 Certificate in Logistics Operations

This qualification is suitable for people working as part of a team responsible for the safe delivery of goods to customers. This may include loading and unloading of large or heavy items, unpacking goods from packaging and recycling packaging materials.

Mandatory Units

  • Health, Safety and Security at work
  • Develop effective working relationships with colleagues in logistics operations
  • Contribute to the provision of customer service in logistics operations
  • Make an effective contribution to a business in the logistics sector

Learners and employers can choose from a variety of units available from the optional groups to make up the remaining credits for the qualification.

The qualification is delivered through a combination of training, guidance, support, self-study and activities in the workplace. On and off job training either through group sessions or on a one-to-one basis. The NVQ will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.

Course Progression

Learners may have the opportunity to progress in their careers to a more senior role and move on to a level 3 qualification.


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