Our Commitment to you

Performance Through People is committed to ensuring each and every person is provided with the necessary support, guidance and advice required to enable the completion of a chosen qualification or apprenticeship.

We are all unique, we are all different and this is reflected in our own learning journey. We have our own learning style, we have our own pace of learning and we have our own knowledge and experiences to draw upon. There are many different routes to completion, none better than any other, it is the achievement that is important and in this PTP is committed to supporting you every step of the way.

How will PTP support you?

Providing you with impartial information, advice and guidance

  • PTP is committed to providing you with access to high quality and impartial information, advice and guidance to enable you to make informed decisions to achieve your full potential and succeed in life. The support and guidance we offer will assist you in achieving your goals based on your individual needs. For further information click here.

Your health and safety and ensuring equality

  • The health, safety and security of all of our learners is, without exception, the most important thing to PTP. As such, a health and safety check of your current or prospective employer is completed on every induction to identify any possible problems that may occur and address them immediately.
  • Clear procedures and processes are always in place to ensure you know exactly who to contact in the event of any problems occuring no matter who they involve or what they are.
  • PTP work in partnership with learners, employers and other agencies in promoting a safe learning and working environment, and has Designated Safeguarding Officers and procedures in place for dealing with safeguarding issues which is outlined in your learner handbook during your induction.
  • PTP values your background and experiences and we aim to meet your needs and expectations wherever possible. We aim is to create a learning environment which reflects, respects and values diversity and ensures that everyone is provided with the same opportunities, protection and support regardless of gender, race, disability, sexual orientation, gender reassignment, religion or belief, age, marriage and civil partnership and pregnancy and maternity.

Starting your journey

  • If you are unsure which qualification or apprenticeship is right for you PTP have experienced staff available to discuss and identify what it is that you want and how best to achieve that ambition.
  • Having identified the path you wish to take our advisers will explain to you all of the details that are important for you to know as you start your learning journey.
  • You will be introduced to your personal Training Adviser who will always be available to provide support and guidance to you.

Learning with PTP

  • You will receive regular visits from your personal training adviser at which time the work you have completed will be reviewed and guidance given as to your progress and further requirements.
  • The structure of your chosen programme will be discussed with you at the start and you will receive support throughout your qualification or apprenticeship, with additional workshops available if further guidance is required and these workshops are not already embedded in your scheme of work.
  • If you are at any point unhappy with the service you are provided with or the feedback you are given, please contact us.  A complaints and appeals procedure is available and will be discussed during your induction.
  • Your employer will be kept informed as to your progress throughout your programme and will be involved in feedback meetings to ensure all parties understand what is going on at all times and what the next step may be.

Finishing your qualification or apprenticeship

After successful completion you will have the opportunity to discuss with your training adviser the possible routes for progression, allowing you the opportunity for growth and for further achievement in your chosen occupation.

  • PTP is committed to supporting your achievement, to supporting your growth and that of the business in which you work. Apprenticeships provide the pathway for you to reach your potential and become a huge asset to any business in which you work. If you require any further information please call us so we can help you start your learning journey.

Find out more about apprenticeships

Our Apprenticeships

Teaching Assistant Apprenticeship (Level 3)

Course Type: Apprenticeship

Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups

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Dental Practice Manager Apprenticeship (Level 4)

Course Type: Apprenticeship

The Practice Manager is responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values. The Practice Manager leads the team by providing sup

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Business Administrator Apprenticeship (Level 3)

Course Type: Apprenticeship

This apprenticeship is suitable for those working in a range of positions across different sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrator

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Customer Service Specialist (Level 3)

Course Type: Apprenticeship

This apprenticeship is suitable for people responsible for direct customer support within a range of sectors and organisations. They will be an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and

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Associate Project Manager Apprenticeship (Level 4)

Course Type: Apprenticeship

This apprenticeship is suitable for people who are managing projects, these can be varied sizes and across different types of organisation. An associate project manager utilises resources skills, qualifications, experience and knowledge to work together in a motivated and integra

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Regulatory Compliance Officer (Level 4)

Course Type: Apprenticeship

This apprenticeship is suitable for those working in the public sector who either perform regulatory services functions within local authorities such as environmental health, fire safety, licensing or trading standards, or work within monitoring compliance teams within national r

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