Brief Overview of the Role

Working front of house to look after customers. Our food and beverage team cover all services in the hotel, breakfast, lunch, afternoon tea and dinner. Bar service and also events including meetings and weddings.

Duties to Include

• Welcoming and looking after customers
• Supporting the events
• Serving and clearing tables
• Supporting drinks services
• Preparing the facilities

Desired Skills & Personal Qualities

• Administrative skills
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• Logical
• Organisation skills
• Patience
• Presentation skills
• Problem solving skills
• Team working

Desired Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Working Hours and Wage

Minimum 30 hours across the seven days of the week, times and days flexible. Can be full time up to 37.5 hours if the candidate prefers. Hours/Days TBC

Total hours per week: 30

Future Prospects

A full time role will be available to the successful candidate at the end of the apprenticeship.

Things to Consider

This suits someone who is happy to work flexible hours. Sometimes our shifts start from 6am and can end as late as 1am so reliable transport does make it easier.

About the Company:

There’s more to our family-run hotel than meets the eye. Set in nearly 12 acres of landscaped grounds, we’re home to contemporary rooms and suites, events spaces fit for all occasions, an award-winning restaurant, and some of the best spa and wellness facilities in the West Midlands.