Vacancies

Summary

HR Professionals are responsible for managing daily HR queries and providing guidance on a variety of HR processes, from routine to intricate tasks. They take ownership of advising managers on HR matters, ensuring alignment with company policies and legal regulations. This guidance is crucial to maintain compliance and mitigate potential legal risk.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.  

What you'll do at work

Main purpose of the role: The HR Support Apprentice will provide essential advice, guidance, and administrative support to the HR team in a busy, generalist environment, with a particular focus on recruitment and onboarding. The role involves supporting HR processes, assisting with hiring, induction, and employee record management, and helping to ensure smooth and consistent HR practices. The post holder will develop practical HR skills and knowledge through a Level 3 apprenticeship while contributing to the team's overall effectiveness.   Our Values and Ways of Working We expect out HR Support Apprentices to act professionally, respectfully, and with integrity at all times, taking responsibility for their own learning and supporting colleagues and the wider HR team. We value individuals who are approachable, reflective, and eager to develop, taking pride in how they represent themselves and the organisation. We appreciate dependable, positive, and accountable team members who are willing to learn, ask questions, and grow their skills. Confident, well-supported individuals contribute to an effective and welcoming HR environment. We encourage collaboration, open communication, and valuing different perspectives, recognising that trust, respect, and teamwork are key to the success of the HR function and the wider organisation. Key Responsibilities: Assist with the full recruitment cycle, including:

• Posting job adverts
• Supporting online recruitment campaigns and Website updates/management
• Supporting at Jobs Fairs
• Shortlisting candidates
• Coordinating interviews and assessments
• Communicating with candidates and hiring managers

Supporting the onboarding process for new starters:

• Preparing new starter documentation
• Coordinating induction schedules
• Ensuring smooth integration of new employees

Maintain accurate HR records and databases 

• Keeping trackers up to date
• Keeping RTW information up to date and current
• Supporting with HR record keeping

Assist with HR administrative tasks, such as:

• Updating employee files
• Preparing reports and correspondence
• Staff file Audits
• Supporting with preparation and delivery of workshops
• Support with the preparation of HR reports
• Supporting HR projects as required. Provide general HR support to the team, including ad-hoc tasks across payroll, employee engagement, and HR policy administration

Other Duties

• Ensure compliance with organisational policies, procedures, and regulatory requirements
• Promote equality, diversity, and inclusion in practice
• Undertake additional duties as required to support the safe and effective running of the home
• Model the organisation's values in practice and ensure they are embedded across the team

 

Where you'll work

The Gardens, Erdington, Birmingham, B23 6AG  

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.  

Training Course

Level 3 HR Support Understanding apprenticeship levels (opens in new tab)  

What you'll learn

Course contents

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers' expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communications & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media e.g. phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues / collaborates within the team and HR to achieve results. Builds maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

 

Training schedule

All workshops are available online with a full-day delivery and at the end of every workshop, each individual will be set work-related tasks to be completed:

• Induction - business and understanding
• HR legislation and policy
• HR function
• HR systems and processes
• Problem-solving
• Project management
• EPA prep

 

Requirements

Desirable qualifications GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Initiative
• IT skills
• Logical
• Non judgemental
• Organisation skills
• Patience
• Problem solving skills
• Team working

 

Other requirements

We are looking for someone with a willingness to learn who is reliable and has a strong attention to detail. Candidates will ideally hold the following skills and experiences:  

Essential:

• Strong communication and interpersonal skills
• Organised, with good attention to detail
• Eagerness to learn and develop in a HR role
• Basic IT skills, including Microsoft Office (Word, Excel, Outlook)

 

Desirable:

• Interest or prior experience in HR or administration
• Understanding of HR systems and processes
• Training & Development

The successful candidate will undertake a Level 3 HR Support Apprenticeship, combining on-the-job learning with formal study. Access to mentoring and support from experienced HR professionals.  

Company Benefits:

• Opportunity to gain practical HR experience in a supportive environment
• Apprenticeship salary and holiday entitlement in line with statutory requirements
• Pay will be reviewed throughout the apprenticeship
• Career development opportunities within the HR team

 

About this employer

Employer Description Resicare Alliance has been formed since 28 January 2020. We have gone on to acquire some children's homes as well as opening our own. Our homes all have therapeutic oversight, and some have specialist therapeutic delivery for children who have experienced trauma in their years before coming to live with us. We work and support children with learning disabilities, autism, mental health, social, emotional, and behavioural needs. Our primary aim is to provide each child with the necessary tools and support needed to aid their transition to independent living or return to a family setting. The cycle of assessment: monitoring, evaluation, and review, will identify the support and provision required to ensure the child is able to build on areas of strength and make progress in all areas of need. https://resicarealliance.co.uk/ (opens in new tab)

Summary

An excellent new opportunity has arisen for a candidate to work with Kiddies Playhouse. We are looking for someone to join our nursery to support the children with their care and education.  

Training course

Early years educator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

Early Years Educator - Level 3 Apprenticeship standard Functional Skills, if required.  

Requirements

Desirable qualifications

GCSE or equivalent in:

• Mathematics (grade 4)
• English (grade 4)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Attention to detail
• Communication skills
• Creative
• Initiative
• Non judgemental
• Organisation skills
• Patience
• Team working

 

Other requirements

Candidates will need to pass a DBS check to start the role. Candidates will need 2 good references.  

About this employer

Our practitioners will create amazing play spaces for the children where they will have the opportunity to become inquisitive, capable learners. The invitations to learning, created by our team will promote curiosity, imagination, awe and wonder for the children.  

Summary

The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.  

What you'll do at work

The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience. The successful candidate will work closely with energy suppliers and the EES Sales team, helping to manage post-sale processes and maintain strong working relationships across the business. Key Responsibilities

• Support the Customer Service Experience Manager with post-sales activities
• Assist with onboarding and ongoing support for new and existing customers
• Liaise with energy suppliers to ensure accurate and timely processing
• Work closely with the Sales team to support contract handovers
• Maintain accurate records and ensure tasks are completed within agreed deadlines

 

Where you'll work

Ventura Park Road, Tamworth, B78 3HL  

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.  

Training Course

Business Administrator (Level 3) Understanding apprenticeship levels (opens in new tab)  

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintain records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertake and leads projects as and when required.

 

Training Schedule

• Business Administration Level 3
• Relevant workplace training
• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered on-line on a monthly basis
• During these sessions, new topics will be taught by your tutor
• Between sessions, you'll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable Qualifications

GCSE in:

• English (grade 4 and above)
• Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Initiative

 

Other requirements

• This role requires good IT skills, including regular use of email, Outlook, and Excel

 

About this employer

It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you. Strategic energy purchasing solutions Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including • insight from our expert energy procurement team, • access to our flexible energy buying groups, • peace of mind through our bill validation service, and • use of our in-house energy management platform. Passionate about sustainability We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients. Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy. https://www.experiencedenergy.co.uk/ (opens in new tab)  

Company benefits

Company Provide: Laptop, Printer. Holiday Entitlement: EES offer 21 days annual leave + bank holidays and offer an additional days holiday for ‘Birthday’ leave.      

Summary

A great opportunity has come up for the successful candidate to join our friendly team at Pickering House. As an apprentice dental nurse, you will assist the dentist and undergo full training. This training will help you develop the skills needed to progress in your role, with the potential for a full-time role once qualified.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

Duties will include:

• Assisting the dentist chairside
• Updating client records
• Cleaning and decontamination of tools and surgery
• Reception duties
• General admin duties

 

Where you'll work

Pickering House 76 Upper St. John Street Lichfield WS14 9DX  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Dental nurse (GDC 2023) (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

Dental Nurse (GDC 2023) Level 3. Mixture of online and face to face learning. May be occasionally required to attend our Walsall Centre at Essex Terrace, Intown, Walsall, WS1 1SQ. Travel to and from workplace. Long hours. Annual leave of 4 weeks plus bank holidays.  

Requirements

Desirable qualifications

GCSE or equivalent in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• Logical
• Non judgemental
• Organisation skills
• Patience
• Problem solving skills
• Team working

 

Other requirements

Candidates applying for this role will be required to be fully vaccinated as a condition of employment.  

About this employer

We are a busy NHS dental practice in Lichfield City Centre. We have 5 surgeries, all modernised and computerised. We also provide independent services such as implants, sedation, Invisalign, facial aesthetics, cosmetic dentistry.

Summary

A great new apprenticeship opportunity is available with Hall & Pickles. You’ll learn all about steel stockholding while building skills in sales, customer service, and account management. Through hands-on training and a qualification, you’ll be ready to win new customers and help grow the business.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

Learn the technical aspects of steel stockholding and train in a range of commercial processes, including sales, customer service and account management. The aim is to become capable of maximising company revenue by attaining new customers and processing customers’ orders, ensuring all aspects meet the requirements of the customer and the company. Skills and experience will be acquired through on-the-job training and completion of an apprenticeship qualification, resulting in a professional approach to selling.  

Main Role and Responsibilities:

• Build, develop and maintain good working relationships with existing customers, responding to requests efficiently and courteously
• Gathering market and customer data/information
• Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Hall & Pickles as opposed to other companies
• Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications
• Liaise with suppliers to check on the progress of existing orders
• Check quantities of goods in stock
• Record sales and order information using company systems
• Monitoring own sales performance, aiming to meet or exceed targets
• Make accurate, rapid cost calculations and provide customers with quotations
• Scan and print dispatch documents
• Goods inwards administration
• Understand and aim to pre-empt the individual needs of each customer
• Carry out prompt calls to develop and expand business with existing customers
• Carry out proactive sales calls to prospective customers, including cold calling and pitching products, whilst maintaining a good working relationship with new contacts
• Promote current and new product lines to prospective and existing customers
• Process customer orders and follow up on quotes, outstanding orders, etc.
• Liaise with customers to successfully resolve any potential issues and increase sales revenues as appropriate
• Provide high levels of customer service to achieve customer complete satisfaction
• Once trained, work to exceed KPI’s set and personal sales targets

 

Other Duties:

• Liaise with the wider Wombourne sales team, along with other company departments and head office as required
• Carry out any other duties and responsibilities within your capabilities, as directed by your line manager and/or other senior managers
• Attend relevant meetings and training events as required, with a view to continually improving your own performance
• Ensure own health and safety and that of other employees is not put at risk by their actions
• Follow company policies and procedures at all times

This list cannot be considered a complete list of responsibilities and may be asked to carry out further or alternative duties at any time.  

Where you'll work

Bridgnorth Road Wombourne Wolverhampton WV5 0AF  

Training course

• Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Apprenticeship Standard
• Functional skills in maths and English if required
• Internal relevant training courses as required for the job

Delivery - Required attendance to 9 workshops throughout the course of the apprenticeship.  

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C and above)
• Maths (grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Non judgemental
• Patience

 

Other requirements

• Good IT skills and competent with Microsoft Office applications (Word, Excel, Outlook) and other databases
• Able to listen, question, show empathy and relate well to people from all backgrounds
• Able to work in partnership with others, internally and externally.
• Ability to work alone or within a team environment
• Able to deal with stressful situations using tact & diplomacy

 

About this employer

Founded by John Hall the Fourth, Hall & Pickles began two centuries ago serving a very different industrial market than that of the new millennium. Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. A stockholding dynasty Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. From humble beginnings back in 1812 Hall & Pickles are now one of the largest independent stockholders in the United Kingdom with an annual turnover in excess of £100 million. The UK’s leading steel stockholder for over 200 years Despite many changes in Industry over the last two centuries Hall & Pickles have remained at the forefront of steel stockholding leading innovation and development of steel supply throughout the UK. Where we are now Manufacturing in steel continues to evolve with an increasing requirement from our customers to process more of the steel we supply them. Continual investment in sawing, drilling, blasting, painting and laser cutting equipment ensures that Hall & Pickles continues to lead the market in steel processing. https://www.hallandpickles.co.uk/ (opens in new tab)

Summary

The Apprentice Finance Assistant will support the Finance Department in day-to-day financial operations while working towards a recognised Finance or Accountancy qualification. The role offers hands-on experience in accounting, payroll, and financial administration, helping to build a solid foundation for a career in finance.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

The Apprentice Finance Assistant will support the Finance Department in day-to-day financial operations while working towards a recognised Finance or Accountancy qualification. The role offers hands-on experience in accounting, payroll, and financial administration, helping to build a solid foundation for a career in finance.

Key Responsibilities:

• Assist with maintaining accurate financial records and data entry
• Support the processing of invoices, receipts, and payments
• Help reconcile bank statements and other financial records
• Assist in preparing payroll data and ensuring accurate staff payments
• Support the finance team with month-end and year-end procedures
• Maintain filing systems for financial documents and records
• Communicate effectively with internal departments regarding finance-related queries
• Ensure confidentiality and compliance with data protection regulations
• Undertake any other administrative duties required by the Finance Department

 

Where you'll work

3D Cobalt Square 83-85 Hagley Road Birmingham B16 8QG  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Assistant accountant (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

Assistant Accountant Level 3. Your programme will be delivered online, with the following structure: Fortnightly workshops delivered on Microsoft Teams During these sessions, new topics will be taught by your tutor Between sessions, you'll complete self-study tasks using the BPP and Kaplan platforms, spread throughout the week.  

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4)

 

Desirable qualifications

GCSE or equivalent in:

• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Initiative
• IT skills
• Logical
• Number skills
• Organisation skills
• Patience
• Problem solving skills
• Team working

 

About this employer

Mid-View Healthcare is a Healthcare provider with head office based in Birmingham. We provide support to Nursing home, residential homes and currently provide supported living and Dom care services to citizens in the UK. Our vision is to be the preferred provider of high quality care in the UK and also meet the staffing demand of our clients. https://www.mid-viewhealthcare.co.uk/ (opens in new tab)

Summary

The successful candidate will assist the dentist or hygienist in surgery and help with Reception where needed. Six Ways Dental Surgery's aim is to protect and maintain their patients' natural teeth through high-quality dentistry, accurate and comprehensive diagnosis and highly proficient technical skills in a safe environment.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you'll work at a company and get a hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work, duties will include:

• Assisting the dentist chairside
• Updating client records
• Cleaning and decontamination of tools
• Surgery
• Reception duties
• General admin duties

 

Where you'll work

129 Gravelly Hill North, Erdington, Birmingham, B23 6BJ  

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

Training Course

• Dental Nurse (GDC 2023 Level 3)

Understanding apprenticeship levels (opens in new tab)

Training Schedule

Your training plan:

• Level 3 Dental Nurse Apprenticeship Standard
• Functional Skills maths and English (if required)
• A level 3 qualification has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
• This is a weekly day-release program where the apprentice attends one of PTP's centres to work towards their qualification in a classroom-based environment.

 

Requirements 

Desirable qualifications

GCSE or equivalent in:

• English (Grade 4)
• Maths (Grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Communication skills
• Creative
• Customer care skills
• Initiative
• IT Skills
• Organisation skills
• Patience
• Team working

  Other Requirements  How will you travel to work?  

About this employer

Six Ways Dental Surgery aim is to protect and maintain their patients natural teeth through high quality dentistry, accurate and comprehensive diagnosis and highly proficient technical skills in a safe environment.      

Summary

The main purpose of a Supply Chain Warehouse Operative is to manage the movement of goods across all sectors and distances for a range of customers, from private individuals to sole traders and through to large global organisations.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

Duties will include but not limited to:

• Adhering to Health & safety in a warehouse environment
• Teamwork & building relationships with various departments
• Receipt, control, storage, and dispatch of goods/stock
• Safe use of equipment, pump truck, and machinery
• Goods flow Product handling
• IT and digital input and management
• Stock control
• Bespoke training programmes

 

Where you'll work

Unit 3-4 Harrison Way Leamington Spa CV31 3HL  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training provider

P.T.P. TRAINING LIMITED  

Training course

Supply chain warehouse operative (level 2) Understanding apprenticeship levels (opens in new tab)  

Training schedule

Your programme will be approximately 18 months in duration, and you will receive workshops in the following areas: Workshops:

• Health & safety in a warehouse environment
• Teamwork & building relationships
• Receipt, control, storage, and dispatch of goods/stock
• Task organisation
• Safe use of equipment, vehicles, and machinery
• Goods flow Product handling
• Environment and sustainability
• IT and digital
• Stock control
• Communication
• Equality and Diversity
• Teamwork

The EPA consists of an: Interview with portfolio of evidence and observation with questions  

Requirements

Desirable qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Analytical skills
• Initiative
• Patience
• Physical fitness
• Other requirements

How will you travel to work? Leamington Spa has a good public transport service.  

About this employer

The UK’s leading trade only supplier of locks and security. We pride ourselves on providing the best quality products to our customers. We put our customers at the heart of everything we do, and we invest in our stock to ensure our customers can rely on us to provide the parts they need when they need them. We stock products from over 250 different brands, we are constantly adding new products to our range, and we keep on top of industry trends so that you don't have to. https://www.duffells.com/ (opens in new tab)  

Company benefits

Additional leave for birthday and anniversaries, Company pension, Sick pay scheme, Employee discount, Private Healthcare, Cycle scheme, Refer a friend scheme, Eyecare scheme, Social events, On-going training, On-site parking.  

Summary

HR Professionals are responsible for managing HR queries and providing guidance on a variety of HR processes, from routine to intricate tasks. They take ownership of advising managers on HR matters, ensuring alignment with company policies and legal regulations. This is crucial to maintain compliance and mitigate potential legal risks.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Understand the structure of the organisation
• Understand of HR legislation and the HR policy framework of the organisation
• Understand the role and focus on HR within the organisation
• Understand the systems, tools and processes used in the role, together with standards to be met, including the core HR systems used by the organisation
• Deliver excellent customer service on a range of HR queries and requirements
• Use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions
• Deal effectively with colleagues within the team and HR to achieve results
• Identify opportunities to improve HR performance and service
• Maintain required HR as part of services delivered
• Keep up to date with business changes and HR policy changes relevant to the role

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

HR support (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Level 3 HR Support Apprenticeship Standard
• Apprentices without Level 2 maths or English may need to achieve this prior to taking the end point assessment
• The EPA consists of two assessment methods: Consultative Project, Professional Discussion

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to Operations, logistics and Business Support Teams. This role will be predominantly supporting the logistics department.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Provide general administrative and clerical support to ensure efficient office operations
• Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
• Maintain and update company records, databases, and filing systems (both digital and physical)
• Schedule and coordinate meetings, appointments, and travel arrangements
• Assist in the preparation of regularly scheduled reports or presentations
• Order and maintain office supplies and equipment; liaise with suppliers as needed
• Support team members with administrative tasks and project coordination
• Handle data entry and maintain accuracy in documentation and record-keeping
• Greet visitors and provide general support to clients and staff
• Making phone calls and providing excellent customer service

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training
• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered online on a monthly basis
• During these sessions, new topics will be taught by your tutor
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing general administrative support to Operations, Sales and Business Support Teams. This role will predominantly support Data Technicians and operations.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Provide general administrative and clerical support to ensure efficient office operations
• Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
• Maintain and update company records, databases, and filing systems (both digital and physical)
• Schedule and coordinate meetings, appointments, and travel arrangements
• Assist in the preparation of regularly scheduled reports or presentations
• Order and maintain office supplies and equipment; liaise with suppliers as needed
• Support team members with administrative tasks and project coordination
• Handle data entry and maintain accuracy in documentation and record-keeping
• Greet visitors and provide general support to clients and staff
• Making phone calls and providing excellent customer service

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training
• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered online on a monthly basis
• During these sessions, new topics will be taught by your tutor
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

Working in the Corporate Sales division, the role incorporates various administrative tasks associated with customers servicing large customers.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.  

What you'll do at work

The role includes:

• Contacting customers for purchase order numbers
• Analysing data to produce customer Key Performance Indicators (KPI) reports
• Checking prices and raising discrepancies
• Customer invoice queries
• Raising our purchase order numbers
• Cover for reception calls

 

Where you'll work

Fradley Distribution Park Wood End Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NE  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 qualification
• Functional Skills in maths and English, if required

 

Online delivery with workshops on:

• Self-awareness
• Managing performance
• Communication and time management
• The organisation and the value of your skills
• Stakeholders
• Presentation skills
• Business fundamentals and regulations
• Policies and decision making
• Project management

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

 

About this employer

Founded in 1994, Palletways UK is the UK’s largest express palletised freight network. With over 115 member depots strategically positioned across the UK and Ireland. They are unrivalled in their ability to connect your business to your customer’s needs. Their growing pallet network now delivers over 25,000 pallets every day. They combine both their resources and connections to ensure goods are delivered fast and efficiently, leaving their customers to focus on growing and managing their businesses. With industry-leading customer satisfaction levels, they are the pallet delivery partner of choice for hundreds of businesses across Europe. Working side by side with their members, they aim to be the leading International pallet delivery network service provider. Beyond their commitment to high quality pallet delivery, they’re dedicated to eradicating smuggling and people trafficking. Using a comprehensive range of measures for all consignments, including vehicle scanning and sniffer dogs, they work closely with the relevant authorities to ensure all laws are upheld and security is maintained to protect network members and customers alike. Palletways UK Limited is Palletways largest domestic network, with one national hub and 4 regional hubs strategically placed around the UK to ensure efficiency and fewer miles travelled for your freight. Palletways runs 8 owned operations located in Birmingham, Bournemouth, Bristol, Cardiff, Edinburgh, Livingston, London and Milton Keynes. https://www.palletways.com/ (opens in new tab)