Brief Overview of the Role

Working closely with internal and external customers, meeting deadlines, and dealing with customer orders. Understand the products or services that are available from the organisation.

Duties to Include

• Answering Telephone
• Greeting customers
• Order Processing
• Delivery notes and job bag filing
• Competent use of the company software
• Purchase order number uploading.

The training you will be getting

Customer Service Practitioner Level 2.

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Non judgemental, Patience

Desired Qualifications

• GCSE or equivalent English (Grade 4 and above) desirable
• GCSE or equivalent Math’s (Grade 4 and above) desirable

Working Hours

Monday-Friday 09:00-17:00

Future Prospects

To be decided upon completion of apprenticeship.

About the Company:

RotoSpa is a trusted, multiple award-winning manufacturing and logistic business based in Sutton Coldfield who are proud to be the only UK manufacturer of Spas. We are recruiting for Customer Service Advisor to join our rapidly growing team in Boldmere, Sutton Coldfield at newly refurbished offices.