An excellent opportunity has arisen for an apprentice to work for Henley Cars, based in Hednesford, Cannock. Working within a busy office environment, training will cover all aspects of administration in line with the company’s standard operating procedures.

Duties to include

• Complete all appropriate purchase documentation for vehicle purchases
• Maintain deal files with all documentation filed accordingly
• Prepare and complete all sales invoices. Check against finance documents if applicable. Ensure accuracy of documents including handover documents, part exchange details and warranty documentation.
• Ensure that the sales teams have adhered to administration guidelines, and all paperwork has been completed correctly.
• Record online reviews including Trust Pilot, Google, Facebook etc.
• Maintain an accurate Sales DOC (daily operating control) spreadsheet
• Performing basic HR responsibilities such as issuing offer letters to new starters, loading employees onto the company HR database, logging holidays and sick days, and performing employee driving license checks
• Recording driver expenses
• Dealing with incoming and outgoing post
• Dealing with incoming and outgoing telephone calls
• Maintaining database
• Responding to email
• Typing letters, typing correspondence

Working week

Monday – Friday 0900-1700 30 minutes lunch break

Total hours per week: 37.50

Desired skills

• Good communication skills.
• Excellent telephone manner and customer service skills.
• Ability to work on their own initiative.
• Candidates must be computer literate and have experience of using Microsoft packages including Word and Excel.

Personal qualities

• The successful candidate will be energetic and enthusiastic, and will be a team player who is able to work well under pressure.
• Candidates must be articulate with good interpersonal and good organisational skills.
• Candidates must be punctual, hardworking, reliable and willing to complete any tasks associated with their job role.
• Candidates must show logical thinking and be systematic in their approach to tasks.
• Candidates must show a positive ‘can-do’ attitude to their work.

Desired qualifications

GCSE Grade C/4 or equivalent qualifications in English and maths are preferable

About the employer

Henley Cars is a fully online premium used car specialist with hundreds of high-quality vehicles in stock. We pride ourselves on offering customers the very best buying experience which combines choice, expertise, competitive finance rates and the best possible prices. With decades of experience, our team’s buying expertise is second to none. That means we can source the very highest quality used vehicles at the keenest possible prices. And with the low overheads of an online business, we can keep our prices lower than almost all our competitors. What this means for our customers, quite simply, is the very best used cars at the very best prices.

Future Prospects

For the right candidate a permanent contract will be offered at the end of the apprenticeship.

Things to consider

This is a busy, pressured office and you must be a confident person in yourself to handle this type of environment.