Vacancies

Summary

European Heathyards are looking to recruit a new Fabrication and Welding Apprentice member to the team. The apprentice will support the business to achieve its goals and growth for the future.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

The apprentice will be required to complete the following duties: Welding and fabrication of materials using two different weld processes to enable a structural weld. Inspect weld preparations, surface conditions and cleanliness. Inspection of final weld. Fabrication elements, including work on press brake. Following Health and Safety procedures.  

Where you'll work

European Industrial Group Ltd Unit 31-32 Maybrook Industrial Estate Walsall WS8 7DG  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Welder (level 2) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Welding Level 2 qualification
• Relevant workplace training
• Functional skills (if necessary)

 

Requirements

Desirable qualifications

GCSE or equivalent in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Creative
• Initiative
• IT skills
• Logical
• Number skills
• Organisation skills
• Patience
• Problem solving skills
• Team working

 

Other requirements

How will you travel to work? One day per week release at our Walsall centre.  

About this employer

European Heathyards are industry leaders in high integrity fabrication, welding & tube manipulation. Established in 1974 and based in the West Midlands (UK), European Heathyards maintains a wealth of knowledge and experience manufacturing for the following industries: Power generation, petrochemical, oil & gas, process plant, environmental and nuclear. We have 8 purpose-built manufacturing workshops that cover around 270,000 sqft, of which 10,000 sqft is a dedicated clean conditions area. Each shop is equipped with overhead cranes ranging from 5 tonne to 100 tonne lifting capacity. We are accredited to ISO 9001, 14001, 27001 & 45001. We also hold BS EN 1090-1 EXC 2 & hold an array of ASME stamps that include U,S,PP & R. We have also been recognised as fit for nuclear, an in-depth programme that identifies whether a company has the right procedures, personnel & skills for the UK's civil nuclear programme. This dedication to quality control & assurance, whilst maintaining our competitive edge, enhances our presence and reputation when manufacturing heat exchangers (super heater elements, economisers, Evaporators, membrane panels, headers, manifolds), pressure vessels, pipework, low NOx burners, ducting, tanks, silos & structural. https://www.heathyards.com/ (opens in new tab)

Summary

A great opportunity has come up for the successful candidate to join our friendly team at Brij Dhody Dental Practice. As an apprentice dental nurse, you will assist the dentist and undergo full training to develop skills to enable you to progress.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.  

What you'll do at work 

As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.

Duties to include:

• Assisting the dentist chairside
• Updating Client records
• Cleaning and decontamination of tools
• Surgery
• Reception duties
• General admin duties

Where you'll work

2 Bhylls Lane Wolverhampton WV3 8DH  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

• Dental nurse (GDC 2023) (level 3)

Understanding apprenticeship levels (opens in new tab)  

Training schedule

Your training plan:

• Level 3 Dental Nurse Apprenticeship Standard
• Functional Skills maths and English (if required)
• This is a weekly day-release program where the apprentice attends one of PTP's centres to work towards their qualification in a classroom based environment

 

Requirements

Desirable qualifications

GCSE or equivalent in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.  

Skills

• Administrative skills
• Communication skills
• Creative
• Customer care skills
• Initiative
• IT skills
• Organisation skills
• Patience
• Team working

 

Other Requirements

Candidates will need to pass a DBS check to start the role, and will also be required to have relevant vaccinations such as Hep B and possibly Covid boosters.  

About this employer

We are a 7 surgery dental practice in the suburbs of Wolverhampton. We provide a full range of dental care to our local community of patients which we have done so for over 20 years. Our dental team have a strong commitment towards career progression. The Practice Owner supports dental team members to pursue their career aspirations and develop a the full range of skills within their scope of practice. The dental nurse will be supported by an long-standing experienced dental team. https://www.brijdhodydentalpractice.co.uk/ (opens in new tab)

Summary

The successful candidate will assist the dentist or hygienist in surgery and help with Reception where needed. Six Ways Dental Surgery's aim is to protect and maintain their patients' natural teeth through high-quality dentistry, accurate and comprehensive diagnosis and highly proficient technical skills in a safe environment.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you'll work at a company and get a hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work, duties will include:

• Assisting the dentist chairside
• Updating client records
• Cleaning and decontamination of tools
• Surgery
• Reception duties
• General admin duties

 

Where you'll work

129 Gravelly Hill North, Erdington, Birmingham, B23 6BJ  

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

Training Course

• Dental Nurse (GDC 2023 Level 3)

Understanding apprenticeship levels (opens in new tab)

Training Schedule

Your training plan:

• Level 3 Dental Nurse Apprenticeship Standard
• Functional Skills maths and English (if required)
• A level 3 qualification has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
• This is a weekly day-release program where the apprentice attends one of PTP's centres to work towards their qualification in a classroom-based environment.

 

Requirements 

Desirable qualifications

GCSE or equivalent in:

• English (Grade 4)
• Maths (Grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Communication skills
• Creative
• Customer care skills
• Initiative
• IT Skills
• Organisation skills
• Patience
• Team working

  Other Requirements  How will you travel to work?  

About this employer

Six Ways Dental Surgery aim is to protect and maintain their patients natural teeth through high quality dentistry, accurate and comprehensive diagnosis and highly proficient technical skills in a safe environment.      

Summary

Working within the central Fleet Team, the post holder will support the delivery of services through the completion of a wide range of administrative tasks. This role will be primarily based in Kettering but may be required in other locations within Northamptonshire.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Carry out administrative tasks required for the successful delivery of Fleet services, including updating databases and preparing documentation
• Provide an efficient and confidential administrative service, including the use of all electronic applications, including Word, Excel, PowerPoint, databases, Outlook, etc., to enable the team to deliver services efficiently
• Monitor and respond to email and telephone enquiries and conduct necessary administrative actions, including updating case management systems
• Raise and process purchase orders and process invoices as directed, adhering to the council’s regulations and guidelines
• Maintain and carry out regular audits of databases to ensure records are accurate and up to date
• To liaise with other staff, partners and suppliers to ensure appropriate exchange of information, both electronically and face- to-face
• To maintain and support any systems that are in place, including IT, filing and electronic storage systems, which may be in use to ensure effective delivery of services
• Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs
• Ensure that reasonable care is always taken for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the department
• Undertake additional tasks to support the wider Fleet Team

 

Where you'll work

North Northamptonshire Council Depot Robinson Way Telford Way Industrial Estate Northamptonshire England NN16 8PP  

Training course

• Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training

 

More training information

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered on-line on a monthly basis.
• During these sessions, new topics will be taught by your tutor.
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks

 

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• Calm methodical work ethic
• Precise and accurate
• Organised
• Competent in Word
• Competent in Excel
• Competent in use of databases

 

Other requirements

• Experience of using IT systems, including Word, Outlook and databases
• Appropriate level of data protection, security and confidentiality awareness
• Capable of working in a small team
• Able to multitask
• Caring attitude to customers and able to support our diverse range of customers
• Ability to develop and maintain good working relationships with a wide range of customers, stakeholders, and partners

 

About this employer

North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough. As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care. https://www.northnorthants.gov.uk/ (opens in new tab)  

Company benefits

• Opportunities to develop skills, knowledge and potential in a large unitary council
• Generous leave entitlement
• An Employee Assistance Programme, Employee Benefits Scheme, and wellbeing support

 

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

Summary

A great new apprenticeship opportunity is available with Hall & Pickles. You'll learn all about steel stockholding while building skills in sales, customer service, and account management. Through hands-on training and a qualification, you'll be ready to win new customers and help grow the business.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Learn the technical aspects of steel stockholding and train in a range of commercial processes, including sales, customer service and account management. The aim is to become capable of maximising company revenue by attaining new customers and processing customers’ orders, ensuring all aspects meet the requirements of the customer and the company. Skills and experience will be acquired through on-the-job training and completion of an apprenticeship qualification, resulting in a professional approach to selling.

Main Role and Responsibilities:

• Build, develop and maintain good working relationships with existing customers, responding to requests efficiently and courteously
• Gathering market and customer data/information
• Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Hall & Pickles as opposed to other companies
• Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications
• Liaise with suppliers to check on the progress of existing orders
• Check quantities of goods in stock
• Record sales and order information using company systems
• Monitoring own sales performance, aiming to meet or exceed targets
• Make accurate, rapid cost calculations and provide customers with quotations
• Scan and print dispatch documents
• Goods inwards administration
• Understand and aim to pre-empt the individual needs of each customer
• Carry out prompt calls to develop and expand business with existing customers
• Carry out proactive sales calls to prospective customers, including cold calling and pitching products, whilst maintaining a good working relationship with new contacts
• Promote current and new product lines to prospective and existing customers
• Process customer orders and follow up on quotes, outstanding orders, etc.
• Liaise with customers to successfully resolve any potential issues and increase sales revenues as appropriate
• Provide high levels of customer service to achieve customer complete satisfaction
• Once trained, work to exceed KPI’s set and personal sales targets

 

Other Duties:

• Liaise with the wider Wombourne sales team, along with other company departments and head office as required
• Carry out any other duties and responsibilities within your capabilities, as directed by your line manager and/or other senior managers
• Attend relevant meetings and training events as required, with a view to continually improving your own performance
• Ensure own health and safety and that of other employees is not put at risk by their actions
• Follow company policies and procedures at all times

This list cannot be considered a complete list of responsibilities and may be asked to carry out further or alternative duties at any time.

Where you'll work

Bridgnorth Road Wombourne Wolverhampton WV5 0AF  

Training course

• Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Apprenticeship Standard
• Functional skills in maths and English if required
• Internal relevant training courses as required for the job

Delivery - Required attendance to 9 workshops throughout the course of the apprenticeship.  

Requirements

Desirable qualifications

GCSE in:

• English (grade 4/C and above)
• Maths (grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Non judgemental
• Patience

 

Other requirements

• Good IT skills and competent with Microsoft Office applications (Word, Excel, Outlook) and other databases
• Able to listen, question, show empathy and relate well to people from all backgrounds
• Able to work in partnership with others, internally and externally.
• Ability to work alone or within a team environment
•  Able to deal with stressful situations using tact & diplomacy

 

About this employer

Founded by John Hall the Fourth, Hall & Pickles began two centuries ago serving a very different industrial market than that of the new millennium. Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. A stockholding dynasty Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today. From humble beginnings back in 1812 Hall & Pickles are now one of the largest independent stockholders in the United Kingdom with an annual turnover in excess of £100 million. The UK’s leading steel stockholder for over 200 years Despite many changes in Industry over the last two centuries Hall & Pickles have remained at the forefront of steel stockholding leading innovation and development of steel supply throughout the UK. Where we are now Manufacturing in steel continues to evolve with an increasing requirement from our customers to process more of the steel we supply them. Continual investment in sawing, drilling, blasting, painting and laser cutting equipment ensures that Hall & Pickles continues to lead the market in steel processing. https://www.hallandpickles.co.uk/ (opens in new tab)    

Summary

The Dental Nurse role compliments the role of other dental professionals. One of the primary roles is to provide chairside support to dental professionals and deliver a high level of patient care. Dental Nurses may work in a variety of clinical environments and the apprenticeship reflects all.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• All chairside support to the dentist and hygienist.
• The manipulation and application of dental materials across a range of dental treatment procedures.
• Knowledge and application of a wide range of dental instruments and equipment relevant for dental procedures.
• Decontamination and preparation of treatment rooms for a range of dental procedures.
• Decontamination of dental devices using appropriate practice decontamination equipment after receiving the necessary vaccinations.
• Decontamination equipment maintenance in accordance with the manufacturer’s instructions.
• Waste segregation and disposal in accordance with the practice policies and procedures.
• Use of the practice computer and X-ray systems
• Completion of laboratory request forms and keeping records of all items sent, received and fitted.
• Checking that all necessary laboratory work is returned and ready for each session.
• Other duties which will be discussed on interview.

 

Where you'll work

Station Rd Gnosall Stafford ST20 0EZ  

Training course

Dental nurse (GDC 2023) (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Dental Nurse Level 3 Apprenticeship Standard.
• Functional skills may be required if necessary.
• Online / Face to Face delivery.

 

More training information

The programme will be delivered online / face to face, with the following structure:

• Every two weeks, you will attend a 3-hour live online classroom session.
• During these sessions, new topics will be taught by your tutor.
• You’ll also be expected to complete an additional 3 hours of coursework related to the session.

 

Requirements

Desirable qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Non judgemental
• Good time management
• Flexible team player

 

Other requirements

Candidates will need to pass a DBS check to start the role. Able to communicate effectively by email and telephone. Works well with others. Efficient time management and works accurately in a busy environment. Flexible team player. Friendly with good interpersonal skills. Thrives in time-sensitive situations.  

About this employer

NHS treatments at this dental surgery

• Advice about looking after your teeth and gums
• Check-ups
• Fillings, crowns and bridges
• Gum disease treatment
• Root canal treatment
• Scale and polish (cleaning)
• Taking teeth out

 

Company benefits

Uniform supplied. Once qualified, GDC and Indemnity are paid for by the practice.

Summary

The main purpose of a Supply Chain Warehouse Operative is to manage the movement of goods across all sectors and distances for a range of customers, from private individuals to sole traders and through to large global organisations.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

Duties will include but not limited to:

• Adhering to Health & safety in a warehouse environment
• Teamwork & building relationships with various departments
• Receipt, control, storage, and dispatch of goods/stock
• Safe use of equipment, pump truck, and machinery
• Goods flow Product handling
• IT and digital input and management
• Stock control
• Bespoke training programmes

 

Where you'll work

Unit 3-4 Harrison Way Leamington Spa CV31 3HL  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training provider

P.T.P. TRAINING LIMITED  

Training course

Supply chain warehouse operative (level 2) Understanding apprenticeship levels (opens in new tab)  

Training schedule

Your programme will be approximately 18 months in duration, and you will receive workshops in the following areas: Workshops:

• Health & safety in a warehouse environment
• Teamwork & building relationships
• Receipt, control, storage, and dispatch of goods/stock
• Task organisation
• Safe use of equipment, vehicles, and machinery
• Goods flow Product handling
• Environment and sustainability
• IT and digital
• Stock control
• Communication
• Equality and Diversity
• Teamwork

The EPA consists of an: Interview with portfolio of evidence and observation with questions  

Requirements

Desirable qualifications

GCSE in:

• English (grade C/4 or above)
• Mathematics (grade C/4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Analytical skills
• Initiative
• Patience
• Physical fitness
• Other requirements

How will you travel to work? Leamington Spa has a good public transport service.  

About this employer

The UK’s leading trade only supplier of locks and security. We pride ourselves on providing the best quality products to our customers. We put our customers at the heart of everything we do, and we invest in our stock to ensure our customers can rely on us to provide the parts they need when they need them. We stock products from over 250 different brands, we are constantly adding new products to our range, and we keep on top of industry trends so that you don't have to. https://www.duffells.com/ (opens in new tab)  

Company benefits

Additional leave for birthday and anniversaries, Company pension, Sick pay scheme, Employee discount, Private Healthcare, Cycle scheme, Refer a friend scheme, Eyecare scheme, Social events, On-going training, On-site parking.  

Summary

HR Professionals are responsible for managing HR queries and providing guidance on a variety of HR processes, from routine to intricate tasks. They take ownership of advising managers on HR matters, ensuring alignment with company policies and legal regulations. This is crucial to maintain compliance and mitigate potential legal risks.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Understand the structure of the organisation
• Understand of HR legislation and the HR policy framework of the organisation
• Understand the role and focus on HR within the organisation
• Understand the systems, tools and processes used in the role, together with standards to be met, including the core HR systems used by the organisation
• Deliver excellent customer service on a range of HR queries and requirements
• Use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions
• Deal effectively with colleagues within the team and HR to achieve results
• Identify opportunities to improve HR performance and service
• Maintain required HR as part of services delivered
• Keep up to date with business changes and HR policy changes relevant to the role

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

HR support (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Level 3 HR Support Apprenticeship Standard
• Apprentices without Level 2 maths or English may need to achieve this prior to taking the end point assessment
• The EPA consists of two assessment methods: Consultative Project, Professional Discussion

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to Operations, logistics and Business Support Teams. This role will be predominantly supporting the logistics department.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Provide general administrative and clerical support to ensure efficient office operations
• Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
• Maintain and update company records, databases, and filing systems (both digital and physical)
• Schedule and coordinate meetings, appointments, and travel arrangements
• Assist in the preparation of regularly scheduled reports or presentations
• Order and maintain office supplies and equipment; liaise with suppliers as needed
• Support team members with administrative tasks and project coordination
• Handle data entry and maintain accuracy in documentation and record-keeping
• Greet visitors and provide general support to clients and staff
• Making phone calls and providing excellent customer service

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training
• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered online on a monthly basis
• During these sessions, new topics will be taught by your tutor
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing general administrative support to Operations, Sales and Business Support Teams. This role will predominantly support Data Technicians and operations.  

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.  

What you'll do at work

• Provide general administrative and clerical support to ensure efficient office operations
• Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
• Maintain and update company records, databases, and filing systems (both digital and physical)
• Schedule and coordinate meetings, appointments, and travel arrangements
• Assist in the preparation of regularly scheduled reports or presentations
• Order and maintain office supplies and equipment; liaise with suppliers as needed
• Support team members with administrative tasks and project coordination
• Handle data entry and maintain accuracy in documentation and record-keeping
• Greet visitors and provide general support to clients and staff
• Making phone calls and providing excellent customer service

 

Where you'll work

Unit A Willow Drive, Annesley Nottingham NG15 0DP  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 Standard
• Relevant workplace training
• Functional Skills if required

Your programme will be delivered online, with the following structure:

• 9 workshops which will be delivered online on a monthly basis
• During these sessions, new topics will be taught by your tutor
• Between sessions, you’ll complete self-study tasks spread throughout the week
• You will have regular meetings with your tutor on a 1-2-1 basis every 6-8 weeks

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Organisation skills
• Logical
• Team working
• Patience
• Enthusiasm to achieve & learn

 

About this employer

From everyday essentials to seasonal magic, DSL makes life simpler, brighter, and better. At DSL, we believe the small things make the biggest difference. A tool that helps you finish the job. A fragrance that lifts your mood. A suitcase that’s ready for adventure. A set of Christmas lights that turns a house into a home. For over 40 years, we’ve been passionate about bringing products into people’s lives that are useful, affordable, and inspiring. https://dsl.co.uk/ (opens in new tab)  

Company benefits

At DSL, great work earns great perks: training & development, flexible hours, early finish Fridays, birthday leave, extra holidays, rewards & bonuses, charity events, free parking, staff discounts, treats, giveaways and a team culture.    

Summary

Working in the Corporate Sales division, the role incorporates various administrative tasks associated with customers servicing large customers.  

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.  

What you'll do at work

The role includes:

• Contacting customers for purchase order numbers
• Analysing data to produce customer Key Performance Indicators (KPI) reports
• Checking prices and raising discrepancies
• Customer invoice queries
• Raising our purchase order numbers
• Cover for reception calls

 

Where you'll work

Fradley Distribution Park Wood End Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NE  

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.  

Training course

Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)  

Training schedule

• Business Administration Level 3 qualification
• Functional Skills in maths and English, if required

 

Online delivery with workshops on:

• Self-awareness
• Managing performance
• Communication and time management
• The organisation and the value of your skills
• Stakeholders
• Presentation skills
• Business fundamentals and regulations
• Policies and decision making
• Project management

 

Requirements

Desirable qualifications

GCSE in:

• English (grade at grade 4/C and above)
• Maths (grade at grade 4/C and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

 

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

 

About this employer

Founded in 1994, Palletways UK is the UK’s largest express palletised freight network. With over 115 member depots strategically positioned across the UK and Ireland. They are unrivalled in their ability to connect your business to your customer’s needs. Their growing pallet network now delivers over 25,000 pallets every day. They combine both their resources and connections to ensure goods are delivered fast and efficiently, leaving their customers to focus on growing and managing their businesses. With industry-leading customer satisfaction levels, they are the pallet delivery partner of choice for hundreds of businesses across Europe. Working side by side with their members, they aim to be the leading International pallet delivery network service provider. Beyond their commitment to high quality pallet delivery, they’re dedicated to eradicating smuggling and people trafficking. Using a comprehensive range of measures for all consignments, including vehicle scanning and sniffer dogs, they work closely with the relevant authorities to ensure all laws are upheld and security is maintained to protect network members and customers alike. Palletways UK Limited is Palletways largest domestic network, with one national hub and 4 regional hubs strategically placed around the UK to ensure efficiency and fewer miles travelled for your freight. Palletways runs 8 owned operations located in Birmingham, Bournemouth, Bristol, Cardiff, Edinburgh, Livingston, London and Milton Keynes. https://www.palletways.com/ (opens in new tab)

Summary

Being the first point of contact for service users, their family and health providers, ensure that the right product, in the right condition is delivered and installed to the client in an appropriate and caring manner within the specified time frame to the agreed specification and to the agreed performance, qualitative and financial targets

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Being the first point of contact for service users, their family and health providers, ensure that the right product, in the right condition is delivered and installed to the client in an appropriate and caring manner within the specified time frame to the agreed specification and to the agreed performance, qualitative and financial targets. Enhancing customer experience by use of diplomacy and tact in difficult situations. Key Duties:

• Achieve Apprenticeship programme
• Managing inbound and outbound calls, leasing with service users, their families and prescribers - within Medequip agreed KPIs
• Booking all delivery rounds in advance for Technicians and Service Engineers, utilising the software appropriately
• Ensuring all client and delivery details are correct and up to date, adding notes to the system where necessary
• Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse
• Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved
• Answering emails and complaints within Medequip agreed timeframes
• Liaising between health professional and service users
• Ensure Technician’s mix of work is acceptable, assessing the workload
• Managing reception and facilitating retail sales

Where you'll work

Tollgate Drive Tollgate Industrial Estate Stafford ST16 3HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

P.T.P. TRAINING LIMITED

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

Training schedule

• Customer Service Practitioner Apprenticeship Standard
• Functional skills in maths and English if required
• Internal relevant training courses as required for the job

More training information

** Applicants who are care leavers and meet the criteria will be prioritised for interview. **

Requirements

Desirable qualifications

GCSE in:

• English (grade 4 and above)
• Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

You will be required to complete a DBS check; this will be refreshed every 2 years.

About this employer

Medequip is a specialist logistical business that provides innovative solutions in the Health and Social Care sector. As one of the longest-serving providers of contracted out ‘Community Equipment Services’, having been awarded our first community equipment contract in early 1993, we have grown in both size and expertise to now offer fully integrated services which reflect the complex needs of the sector, designed and coproduced in conjunction with commissioners, professional prescribers, community support organisations, and the families, carers and most importantly, those people who use our services.

https://www.medequip-uk.com/ (opens in new tab)

Company benefits

• 21 days + bank holidays increasing by one day per year to 25 after 4 years’ service. • You will be required to complete a DBS check; this will be refreshed every 2 years.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.