Redundancy Triage Service

We are working with The Stoke-on-Trent and Staffordshire LEP to help provide a Redundancy Triage Service for both Employees and Employers. This service is aimed at helping those facing redundancy through these unprecedented times. More information about the Triage service will be announced in the coming weeks.

Please find below details about the service and how to use it.

Employee Looking for Advice

“The Stoke-on-Trent and Staffordshire LEP has worked with partners to create a triage service for businesses and employees experiencing redundancies as a result of the coronavirus.

This is being co-ordinated by the National Careers Service West Midlands including Stoke-on-Trent and Staffordshire.
The Triage Service will match those recently made redundant with new work in the sectors currently experiencing growth.  The service will also engage with employers facing redundancies to ensure a smooth transition for employees into new work opportunities.
The Redundancy and Recruitment Triage Service – to be administered by the National Careers Service West Midlands including Stoke-on-Trent and Staffordshire – will match those recently made redundant with new work in sectors experiencing a surge in employment demand such as health and care, food retail, wholesale, and distribution.
The triage service is the result of contributions from multiple partners including the Department of Work & Pensions, Local Authorities and others. This service is for all employees affected and businesses across Stoke-on-Trent and Staffordshire who are having to make changes to their workforce as a result of the coronavirus pandemic.

Referral Process
If you have been made redundant or are at risk of redundancy contact us now on 0121 296 5550 or email to book a telephone appointment
 If you are an employer whose staff are at risk of redundancy, please call 07879 603635
 If you require support to fill urgent vacancies, please call 07879 603635
For general guidance and links to further information on redundancy for both employers and employees, you can read the DWP Factsheet on Redundancy.

How National Careers Service can support you:
Our experienced advisers can help you support your staff during this challenging period through one-to-one redundancy support, career planning and employment and training/learning advice and guidance for staff at risk of redundancy, as well as match employees to new jobs in sectors experiencing demand.
If you are recruiting for urgent vacancies to meet changes to your business as a result of Covid-19, we can help match your jobs to individuals who are immediately available to start work.
Employees at risk of redundancy/recently made redundant
Our qualified advisers can provide one to one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff.
Support we provide includes:
Skills analysis and career planning
CV development
Job matching to current vacancies
Job search and online applications
Understanding the local job market
Current vacancies relevant to your skills and experience
Exploring career options
Interview techniques
Digital skills assessments and skills
Searching for courses and training schemes
Finding funding to support learning
Information about apprenticeships
Identifying key strengths & skills
Developing an action plan “

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