Problem Solving and Decision Making

This course is designed for team leaders, supervisors and managers who have the authority to make decisions that actively target a range of business problems.

Course Objectives

This course has been designed to provide you with the key components of a logical and systematic problem solving process and allow you to make informed objective decisions and create action plans to implement change.

Course Outline

By the end of this course you will be able to:

  • Interpret and apply the process for problem solving and decision making
  • Identify and define the route cause to a problem; both independently and as a work group
  • Carry out effective investigations and gather appropriate information to aid the problem solving process
  • Generate and explore appropriate options
  • Make effective decisions
  • Implement solutions
  • Create workable action plans
  • Judge the limitations to your problem solving and decision making capability

“Jon was very thorough throughout the entire session and made it fun as well as informative. Really, really enjoyed it!”

Course Progression

We offer a full range of management qualifications, courses and apprenticeships.

Latest Tweets

@PtpTraining would like to wish everyone 'Good Luck' at the @emhgroup Annual Apprenticeship Awards at lunchtime today! @durkin_gill #apprenticeships #Awards

Apprenticeship opportunities at ACS&T in a busy Chilled Warehouse in Wolverhampton Grimsby & Tewksbury Open day in the New Year so apply now Call 0333 240 8302 #jobs2019 #Apprentices #warehouse

We are looking for an apprentice to work at A.F Blakemore, Featherstone in a busy warehouse environment, great opportunity with an offer of an LGV driving scheme at the end of the apprenticeship. Call 01922 651100 #xmasjobs

Apprentice needed in a busy warehouse at A.F Blakemore, Featherstone. Great opportunity with the offer of a LGV driving scheme at the end of apprenticeship. Call 01922 651100 #JobAlert #ChristmasCountdown #apprenticeships

Follow us on Twitter @PtpTraining

Sign up to receive updates

Please leave this field empty.
I agree to PTP sending me marketing information by email about courses, apprenticeships, events, offers and company news.
If you give consent to be contacted we will retain your details on our system and only contact you via the methods selected, with the information you have said you wish to receive. If you decide in the future that you wish to withdraw consent, please contact us via or select unsubscribe on email communications.