Learners will achieve the following units:
Working in administration
Written business communication
Communicate with customers
Teamwork in administration
Verbal communication in business
Reviewing and developing office procedures
Carry out research and prepare a report
Business presentations
Document presentations
Knowledge would be delivered by attending training sessions or completing online learning.
Units are achieved by completing an assignment for each unit. Learners need to attend a monthly training session and then complete the assignment over the next month.