Factors such as rapid developments in technology, the need for increased security and the increased use of mobile devices mean that there will be a growing number of job roles where using IT is the main activity. At the same time, employers report a skills gap in their current staff in this area. This qualifications gives the skills and knowledge to work effectively and efficiently with IT systems, communication and productivity tools and software applications.
People who complete this qualification will be working in roles such as IT Application Helpline Support, Website Manager or IT Supervisor.
- Understanding the potential of IT
- Developing Personal and Team Effectiveness Using IT
- Improving Productivity Using IT
Learners and employers can choose from a variety of units available from the optional groups to make up the remaining credits for the qualification.
The qualifications is delivered through a combination of training, guidance, support, self-study and activities in the workplace. On and off job training either through group sessions or on a one-to-one basis. The Diploma will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.
Although there are no formal entry requirements many of the roles will require qualities such as being a fast learner, finding solutions to problems, good attention to detail and being open to change.
With additional training and support learners may have the opportunity to progress in their careers to a more senior role or move to higher level qualifications, including foundation degrees.