Intermediate Apprenticeship in Business Administration

This apprenticeship is suitable for people working in a business administration environment. It provides individuals with the skills required for an administrative or clerical role and instills an understanding of the key responsibilities required in the role. It is designed to allow learners to demonstrate a broad set of skills while carrying out business administrative tasks and develop the understanding that underpins working in the environment, including specialist and sector related knowledge.

Mandatory Units

  • Communication in a business environment
  • Understand Employer Organisations
  • Principles of Providing Administrative Services
  • Principles of Business Document Production and Information Management
  • Manage Personal Performance and Development
  • Develop Working Relationships with Colleagues

Learners and employers can choose from a variety of units available from the optional groups to make up the remaining credits for the qualification. 

The qualification is delivered through a combination of training, guidance, support, self-study and activities in the workplace. Learners will take part in six classroom based workshops. The NVQ will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.

Entry requirements

Although their are no formal entry requirements, employers will set their own requirements when recruiting for apprentices. Click here to view our latest apprentice job vacancies.

Course Progression

Working as an administrator can give you the opportunity to enter a range of sectors – GP surgeries, schools, courts and all types of businesses all require administrative staff. Following a Level 2 intermediate apprenticeship you can move on to a Level 3 advanced apprenticeship to develop your skills. A higher apprenticeship in Business Administration is also available.

There may be opportunities to progress higher within a company, with the aim of managing a team of administrative staff. If you would prefer to work towards a more supervisory or managerial role then a team leading or management apprenticeship could be a good next step.

Alternatively you may prefer to look for a more specialist role such as legal or medical secretary.

Here are some examples of possible future careers:

Court Administrative Officer

School Secretary

Local Government Administrative Assistant

Personal Assistant


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