Advanced Apprenticeship in Healthcare Support Services

The health sector faces the pressures of an ageing population creating higher demand for services alongside restrictions on budgets and apprenticeships are one of the many ways in which employers can seek to address these issues. A qualified and competent workforce is vital to ensure good patient experiences and the smooth running of services and this apprenticeship supports the development of skilled and effective staff while maintaining high quality care for patients.

People completing this apprenticeship will be working in roles such as Healthcare Support Service Worker, Medical Records Team Leader or Ward Housekeeper.

Mandatory Units

  • Engage in personal development in health, social care or children’s and young people’s settings
  • Promote communication in health, social care or children’s and young people’s settings
  • Promote equality and inclusion in health, social care or children’s and young people’s settings
  • Promote and implement health and safety in health and social care
  • The role of the health and social care worker

Learners and employers can choose from a variety of units available from the optional groups to make up the credits for the qualification.

The apprenticeship is delivered through a combination of training, guidance, support, self-study and activities in the workplace. On and off job training either through group sessions or on a one-to-one basis. The Diploma will be assessed using varied methods depending on learning style. Technical knowledge and functionality will be assessed through internal and external testing. A portfolio of evidence is required.

Entry requirements

While there are no formal entry requirements applicants should show the necessary values, including honesty and empathy. They should also be able to work and communicate effectively as part of a team. Click here to view our latest apprentice job vacancies.

Course Progression

Health and Social Care qualification can be the first step on a path to a range of careers, including more specialist adult care (mental health needs, learning disabilities, dementia), or roles with the ambulance service or in hospitals.

There may be opportunities to progress to higher level qualifications, including nursing courses. People who obtain a more managerial role could be eligible for a higher apprenticeship which focuses on leadership in a care setting.

Below are some possible future careers:

Care Home Manager

Speech and Language Therapy Assistant

Family Support Worker

Occupational Therapy Support Worker

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