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Paul, a shift manager at Portmeirion Potteries' distribution centre in Trentham Lakes, joined the firm eight years ago. He had not achieved his grades when he left school, did not enjoy learning and did not want to learn. But following a marriage breakdown he applied for a job at Portmeirion which he saw as a chance to develop himself.
Paul initially started training with PTP in 2016, initially completing a team-leading level 2 qualification. Paul became a forklift trainer and was promoted to shift manager with 38 staff in his team. He was then chosen to complete an operation/department manager level 5 apprenticeship - equivalent to a degree-level qualification.
He said: “Without the guidance from Nicola, (PTP tutor) I wouldn't have been able to shine in my role as I have done. I thought it was going to be a challenge to go from level 2 to 5, and it wasn't easy. There were some days I wanted to throw the towel in, but after speaking to Nic about how I felt, she always made me feel better about it all.
"I have learned so much of which I can use, not only in my professional life but my personal life as well, and I can look back and say it was totally worth it, and it has made me a better manager and person”.