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Recruitment for Selection
Course Type: Short Course
If you believe that the success of the organisation depends ultimately on the quality of its staff, then the task of recruiting and selecting those staff is one of the most important decisions that a manager has to make.
Introduction to Project Management
Course Type: Short Course
This course provides delegates with the basic knowledge and essential skills to enable them to manage small to medium sized projects effectively.
Intermediate Microsoft Excel
Course Type: Short Course
This course is ideal for anyone who wants to learn the intermediate uses of Excel and has some basic knowledge of this application. This course will provide further tools to complete more difficult tasks and reduce time in their completion. It is recommended that the introduction
Proactive Telesales
Course Type: Short Course
This seminar condenses generations of experience, knowledge and know-how into a comprehensive one-day course designed to ensure your organisation gains the maximum returns from daily telephone selling operations.
Teaching Assistant Apprenticeship (Level 3)
Course Type: Apprenticeship
Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups
Dental Practice Manager Apprenticeship (Level 4)
Course Type: Apprenticeship
The Practice Manager is responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values. The Practice Manager leads the team by providing sup
Business Administrator Apprenticeship (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for those working in a range of positions across different sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrator
Customer Service Specialist (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for people responsible for direct customer support within a range of sectors and organisations. They will be an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and
Associate Project Manager Apprenticeship (Level 4)
Course Type: Apprenticeship
This apprenticeship is suitable for people who are managing projects, these can be varied sizes and across different types of organisation. An associate project manager utilises resources skills, qualifications, experience and knowledge to work together in a motivated and integra
Regulatory Compliance Officer (Level 4)
Course Type: Apprenticeship
This apprenticeship is suitable for those working in the public sector who either perform regulatory services functions within local authorities such as environmental health, fire safety, licensing or trading standards, or work within monitoring compliance teams within national r
Hospitality Supervisor Apprenticeship (Level 3)
Course Type: Apprenticeship
Supervisors provide vital support to management teams and are capable of independently supervising services and running shifts. They should be able to work well under pressure, deliver fantastic customer service and motivate a team.
Certificate in Fluoride Application
Course Type: Short Course
Performance Through People have designed this course to enable qualified Dental Nurses to be able to apply Fluoride to a range of patients under the prescription of a Dentist. Dental Nurses will be able to apply both practical and theoretical knowledge after successful completion
Operations/Departmental Manager Apprenticeship (Level 5)
Course Type: Apprenticeship
This standard is suitable for people who are responsible for managing teams and/or projects and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
Adult Care Worker Apprenticeship (Level 2)
Course Type: Apprenticeship
This apprenticeship is suitable for frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care.
Team Leader/Supervisor Apprenticeship (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a first line management role. Responsibilities may include supporting, managing and developing team members, managing projects and planning an monitoring workload and resources.
Supply Chain Warehouse Operative Apprenticeship (Level 2)
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a variety of warehouse environments.
Retail Team Leader Apprenticeship (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a Team Leader role in a retail setting, which may include deputising for the manager in their absence.
Retailer Apprenticeship (Level 2)
Course Type: Apprenticeship
This standard is suitable for people working in a range of shops and other retail establishments. These could be small boutiques, large high street chains and supermarkets, as well as more specialist businesses such as funeral services and garden centres.
Retail Manager Apprenticeship (Level 4)
Course Type: Apprenticeship
This apprenticeship is suitable for people working a retail manager role. The role includes delivering sales targets, ensuring a positive experience for customers and leading and developing the team.
Hospitality Team Member Apprenticeship (Level 2)
Course Type: Apprenticeship
This apprenticeship is suitable for hospitality team members working in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
Dental Nurse Apprenticeship (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for people working as dental nurses providing chair side support to dental professionals and delivering patient care.
Customer Service Practitioner Apprenticeship (Level 2)
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a range of customer service roles, both face to face and over the phone. It can also be suitable for those working in call centres.
Assistant Accountant Apprenticeship (Level 3)
Course Type: Apprenticeship
This apprenticeship is suitable for people working in roles such as Assistant Accountant, Trainee Accounting Technician, Accounts Clerk, Cashier, Finance Assistant, Purchase Ledger Clerk or Sales Ledger Clerk.
Working at Heights
Course Type: Short Course
This course has been designed for all those persons that work at height, ensuring they comply with legislation and gain the necessary knowledge and skills to complete their tasks efficiently and safely.
Forklift Truck Training
Course Type: Short Course
This course is designed to ensure those persons using fork lift trucks understand and implement the procedures required to ensure safe use of forklift trucks.
Communication Skills
Course Type: Short Course
This course has been designed for any individual who has direct people management responsibilities and wishes to improve their overall efficiency by understanding practical communication skills.
COSHH
Course Type: Short Course
COSHH regulations lay down specific requirements with a step-by-step approach for control of dangerous substances and the protection of people exposed to them.
Level 3 Diploma in Retail Management
Course Type: Qualification
This qualification is suitable for people working in the retail industry in roles such as Team Leader/Supervisor, Department Manager or Store Manager of a small outlet.
Level 3 NVQ Certificate in Learning and Development
Course Type: Qualification
This qualification is designed to meet the initial and continuing professional development needs of learning and development practitioners who are involved in developing and assessing the skills, knowledge and competence of learners/ staff primarily in the workplace or in work-re
Level 3 Diploma in Supporting Teaching and Learning in Schools
Course Type: Qualification
Learners may hold job roles including teaching assistant, classroom assistant, learning support assistant, additional needs assistant, pastoral/welfare support assistant, learning coach and team leader.
Level 2 Certificate in Supporting Teaching and Learning in Schools
Course Type: Qualification
This pathway is designed for learning support staff who work under supervision and receive direction from the class teacher. Job roles learners may hold include teaching assistant, classroom assistant, learning support assistant, additional needs assistant or pastoral/welfare sup
Level 3 NVQ Diploma in Business and Administration
Course Type: Qualification
This qualification provides individuals with the skills required for an administrative or clerical role, and instils an understanding of the key responsibilities required in the role.
Introduction to TIG Welding
Course Type: Short Course
This course is designed for those who set and safely operate TIG welding equipment and develops the basic skills and knowledge of this process.
Level 2 Award in Emergency First Aid at Work
Course Type: Short Course
This course is designed for the person or persons who have been appointed by their company to cover in the absence of the First Aider.
Noise Assessment
Course Type: Short Course
This service will be carried out by one of our competent noise assessors and will identify where there may be a risk from noise and those likely to be affected.
IOSH Working Safely
Course Type: Short Course
The IOSH Working Safely qualification is perfect for new employees coming into your organisation, or any level employee who requires some formal health and safety training.
IOSH Managing Safely
Course Type: Short Course
The course is designed for those who need to manage safely and effectively in compliance with the recently revised Management of Health and Safety at Work Regulations 1999.
Manual Handling
Course Type: Short Course
Manual Handling Regulations place an obligation on employers to provide appropriate information, instruction supervision and training to all employees who are involved in, or affected by manual handling activities.
Fire Marshal
Course Type: Short Course
This course is invaluable for individuals at all levels but is a necessity for those with the responsibility for fire safety at work. This course will provide a level of confidence impossible to achieve by any other means.
Safe Use of Power Press
Course Type: Short Course
Suitable for any personnel with responsibility for setting power presses, tool triers and anyone in authority who is required to sign off the press.
Safety in the Use of Abrasive Wheels
Course Type: Short Course
Suitable for anyone directly or indirectly involved in mounting, changing, and maintaining abrasive wheels.
Asbestos Awareness
Course Type: Short Course
Anyone who may disturb asbestos while at work, such as electricians, plumbers and plasterers, is legally required to have Asbestos Awareness Training.
Introduction to Welding – MIG and MMA
Course Type: Short Course
This course is designed for personnel that need to carry out welding operations on non-structural items. The focus is on the welding of mild steel components and based around simple repair operations.
Customer Service
Course Type: Short Course
This workshop has been devised to help delegates understand the importance of customer satisfaction.
ILM Award in Leadership and Management
Course Type: Short Course
This is a programme that focuses on the development of managers to reach their full potential. It is designed to increase proficiency and efficiency within numerous management practices.
ILM Award in Leadership and Teamskills
Course Type: Short Course
This programme is designed for practising or aspiring team leaders and will provide a solid foundation in their formal development as a team leader.
Effective Appraisals
Course Type: Short Course
This one day course is essential for anyone looking to improve their skills in recruiting and developing their staff.
Lead, Motivate, Perform
Course Type: Short Course
Whatever your management role the skills need to lead and motivate your team and get consistently good performance are essential.
Key Skills for Leading and Managing Your Team
Course Type: Short Course
This course is designed for team leaders, supervisors and managers who are responsible for leading and managing teams.
Telephone Techniques
Course Type: Short Course
This course will help you enhance your confidence, increase competence and project professionalism through the acquisition of new knowledge and skills.
Professional Selling Skills
Course Type: Short Course
This course condenses generations of experience, knowledge and know-how into a comprehensive one-day course designed to ensure your organisation gains the maximum returns from your selling operations.
Account Management
Course Type: Short Course
This course will be of value to all those who have responsibility for a number of sales accounts or the management of key or strategic accounts.
Introduction to Microsoft Excel
Course Type: Short Course
This course is ideal for anyone who wants to learn the basics of Excel, no previous knowledge is needed.
Advanced Microsoft Excel
Course Type: Short Course
This course is ideal for anyone who wants to learn the more advanced uses of Excel and has some basic knowledge of this application.
Microsoft Word
Course Type: Short Course
This course is designed for individuals who wish to develop their skills when using the Microsoft Word package.
Microsoft Powerpoint
Course Type: Short Course
This course is designed for individuals who are required to complete presentations as part of their job role or create presentations for others.
Impression Taking for Dental Nurses
Course Type: Short Course
The Impression Taking Course for Dental Nurses is aimed at Registered Dental Nurses who aspire to treat patients directly and take impressions under the prescription of a registered dentist or clinical dental technician.
Time Management and Personal Planning
Course Type: Short Course
This course is designed for team leaders, supervisors and managers who have the responsibility of managing their own time and planning the time of others.