Course Type: Short Course
If you believe that the success of the organisation depends ultimately on the quality of its staff, then the task of recruiting and selecting those staff is one of the most important decisions that a manager has to make.
Course Type: Short Course
This course provides delegates with the basic knowledge and essential skills to enable them to manage small to medium sized projects effectively.
Course Type: Short Course
A Permit to Work system (PTW) is a recorded formal system of looking to adequately controlling the risks from hazardous activities. This safety training course will provide the delegates with the information and practical knowledge they need to ensure that any hazardous undertaki
Course Type: Short Course
This course is ideal for anyone who wants to learn the intermediate uses of Excel and has some basic knowledge of this application. This course will provide further tools to complete more difficult tasks and reduce time in their completion. It is recommended that the introduction
Course Type: Short Course
This seminar condenses generations of experience, knowledge and know-how into a comprehensive one-day course designed to ensure your organisation gains the maximum returns from daily telephone selling operations.
Course Type: Apprenticeship
Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups
Course Type: Apprenticeship
The Practice Manager is responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values. The Practice Manager leads the team by providing sup
Course Type: Apprenticeship
This apprenticeship is suitable for those working in a range of positions across different sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrator
Course Type: Apprenticeship
This apprenticeship is suitable for people responsible for direct customer support within a range of sectors and organisations. They will be an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and
Course Type: Apprenticeship
This apprenticeship is suitable for people who are managing projects, these can be varied sizes and across different types of organisation. An associate project manager utilises resources skills, qualifications, experience and knowledge to work together in a motivated and integra
Course Type: Apprenticeship
This apprenticeship is suitable for those working in the public sector who either perform regulatory services functions within local authorities such as environmental health, fire safety, licensing or trading standards, or work within monitoring compliance teams within national r
Course Type: Apprenticeship
Supervisors provide vital support to management teams and are capable of independently supervising services and running shifts. They should be able to work well under pressure, deliver fantastic customer service and motivate a team.
Course Type: Short Course
These workshops are suitable for anyone who is interested in finding out more about how they could improve their use of social media to grow and raise the profile of their business.
Course Type: Apprenticeship
This apprenticeship gives an all-round grounding in welding and fabrication. It is suitable for people working in roles such as Fitter Welder, Pipe Fitter, Semi-skilled Sheet Metal Worker, Welder/Fabricator or Maintenance Welding Operative.
Course Type: Short Course
Performance Through People have designed this course to enable qualified Dental Nurses to be able to apply Fluoride to a range of patients under the prescription of a Dentist. Dental Nurses will be able to apply both practical and theoretical knowledge after successful completion
Course Type: Apprenticeship
This standard is suitable for people who are responsible for managing teams and/or projects and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
Course Type: Apprenticeship
This apprenticeship is suitable for frontline staff who provide leadership, guidance and direction to others and are instrumental in improving the health and wellbeing of those receiving care and support.
Course Type: Apprenticeship
This apprenticeship is suitable for frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a first line management role. Responsibilities may include supporting, managing and developing team members, managing projects and planning an monitoring workload and resources.
Course Type: Apprenticeship
This apprenticeship is suitable for people working as corporate or leisure travel consultants.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a variety of warehouse environments.
Course Type: Apprenticeship
This apprenticeship is suitable for supply chain operators working in a traffic office, managing the movement of goods, or as removal operatives packing and moving household, office or other goods.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a Team Leader role in a retail setting, which may include deputising for the manager in their absence.
Course Type: Apprenticeship
This standard is suitable for people working in a range of shops and other retail establishments. These could be small boutiques, large high street chains and supermarkets, as well as more specialist businesses such as funeral services and garden centres.
Course Type: Apprenticeship
This apprenticeship is suitable for people working a retail manager role. The role includes delivering sales targets, ensuring a positive experience for customers and leading and developing the team.
Course Type: Apprenticeship
This apprenticeship is suitable for hospitality team members working in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
Course Type: Apprenticeship
This apprenticeship is suitable for people working as dental nurses providing chair side support to dental professionals and delivering patient care.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a range of customer service roles, both face to face and over the phone. It can also be suitable for those working in call centres.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in roles such as Assistant Accountant, Trainee Accounting Technician, Accounts Clerk, Cashier, Finance Assistant, Purchase Ledger Clerk or Sales Ledger Clerk.
Course Type: Short Course
This course has been designed for all those persons that work at height, ensuring they comply with legislation and gain the necessary knowledge and skills to complete their tasks efficiently and safely.
Course Type: Short Course
This course is designed to ensure those persons using fork lift trucks understand and implement the procedures required to ensure safe use of forklift trucks.
Course Type: Short Course
The course has been designed in order to provide you with an understanding of assertiveness.
Course Type: Short Course
This qualification is designed to help you promote your business and improve your sales and profitability by looking at how well you are marketing your organisation and then converting interest into sales.
Course Type: Short Course
This course deals specifically with the handling people in the workplace, which is most relevant to healthcare workers and providers.
Course Type: Short Course
This workshop is designed for people who are delivering personal care in any environment, whether they are working in a care home or in domiciliary care.
Course Type: Short Course
This course has been designed for business leaders to identify ways in which to support their teams in performing more efficiently with a more productive outcome.
Course Type: Short Course
This course has been designed for business leaders to enable the development of efficient and successful teams.
Course Type: Short Course
This course has been designed for business leaders to enable the effective management of change and the associated processes.
Course Type: Short Course
This course is designed for anyone who is working in a pressurised or stressful situation whether it is within their job role or their relationships at work.
Course Type: Short Course
The course is ideal for anybody who maybe new to industry or experienced delegates that wish to refresh their skills.
Course Type: Short Course
The course has been designed in order to provide you with an understanding of assertiveness.
Course Type: Short Course
This course is designed for Managers, Supervisors and Team Leaders who want to improve the performance of their teams.
Course Type: Short Course
This course has been designed for any individual who has direct people management responsibilities and wishes to improve their overall efficiency by understanding practical communication skills.
Course Type: Short Course
This course is designed for team leaders, supervisors and managers who have the authority to make decisions that actively target a range of business problems.
Course Type: Short Course
Knowing your rights, your employee's right and making sure you get it right.
Course Type: Short Course
Managing conflict in an effective and efficient way ensures customer satisfaction whether they are internal or external to the business.
Course Type: Short Course
This course is suitable for people with little or no experience of conducting risk assessments, who wish to improve their techniques and their knowledge of risk assessments and applicable legislation.
Course Type: Short Course
COSHH regulations lay down specific requirements with a step-by-step approach for control of dangerous substances and the protection of people exposed to them.
Course Type: Apprenticeship
People who complete this apprenticeship will be working in roles such as IT Application Helpline Support, Website Manager or IT Supervisor.
Course Type: Apprenticeship
People who complete this apprenticeship will be working in roles such as Support Technician, Website Administrator and Helpdesk Professional.
Course Type: Apprenticeship
People who complete this apprenticeship will be working in roles such as IT Application Helpline Support, Website Manager or IT Supervisor.
Course Type: Apprenticeship
People who complete this apprenticeship will be working in roles such as IT Clerk, Website Technician or Data Administrator.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a cleaning role in a range of settings, including the hospitality industry.
Course Type: Apprenticeship
This apprenticeship is designed to meet the initial and continuing professional development needs of learning and development practitioners who are involved in developing and assessing the skills, knowledge and competence of learners/ staff primarily in the workplace or in work-r
Course Type: Apprenticeship
This apprenticeship is suitable for people working in roles including Trainee Sales Adviser, Telesales Operator or Junior Sales Executive.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in more senior roles including Sales Supervisor, Telesales Professional or Sales Manager.
Course Type: Apprenticeship
This apprenticeship provides individuals with the skills required for a supervisory or managerial role in a warehouse environment and instils an understanding of the key responsibilities required in the role. it is suitable for anyone working as a Senior Warehouse Person or Team
Course Type: Apprenticeship
This apprenticeship focuses on training apprentices to operate effectively in a manufacturing environment. It is suitable for people working in roles such as assembly of electrical and electronic products, vehicles, aerospace, marine, metal goods and production of moulded product
Course Type: Apprenticeship
People completing this apprenticeship will be working in roles such as Healthcare Support Service Worker, Medical Records Team Leader or Ward Housekeeper.
Course Type: Apprenticeship
This apprenticeship gives an all-round grounding in engineering operations and techniques and can be tailored to suit the particular needs of the business and the role the apprentice is working in. On completion they will be of semi-skilled in their chosen field.
Course Type: Apprenticeship
This apprenticeship is suitable for people who are working in roles such as Skilled Machinist, Toolmaker, Metal Forger, Skilled Sheet Metal Worker, Skilled Fitter and Composite Technician.
Course Type: Apprenticeship
People completing this apprenticeship will be working in roles such as Healthcare Support Service Worker or Ward Clerk.
Course Type: Apprenticeship
This apprenticeship gives an all-round grounding in welding and fabrication. It is suitable for people working in roles such as Sheet Metal Worker, Plater/Fabricator or Welder.
Course Type: Apprenticeship
This apprenticeship is suitable for people who are working as toolmakers in research and development or manufacturing.
Course Type: Apprenticeship
The Business Improvement Techniques Pathway ensures that business processes are planned and executed as efficiently as possible, identifying and minimising waste whilst ensuring the highest quality.
Course Type: Qualification
This qualification is suitable for people working as Senior Leisure or Business Travel Consultants either in a retail agency or a call centre.
Course Type: Apprenticeship
This apprenticeship is suitable for people who are working in children or young people’s services in roles such as nursery worker/assistant or care assistant.
Course Type: Apprenticeship
This pathway is designed for learning support staff who work under supervision and receive direction from the class teacher. Job roles learners may hold include teaching assistant, classroom assistant, learning support assistant, additional needs assistant or pastoral/welfare sup
Course Type: Apprenticeship
This apprenticeships is suitable for anyone responsible for contributing to quality and process improvements in the workplace. Those employed as supervisors, team leaders or facilitators and are responsible for carrying out business improvement activities.
Course Type: Apprenticeship
This apprenticeship is suitable for people who are working in children or young people’s services in a role that either involves working alone or supervising others.
Course Type: Apprenticeship
This apprenticeship is for people who are working in children or young people’s services in a play setting in a role that either involves working alone or supervising others.
Course Type: Apprenticeship
This apprenticeship is suitable for people working in a business administration environment. It provides individuals with the skills required for an administrative or clerical role and instills an understanding of the key responsibilities required in the role.
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