Business

Brief Overview of the Role Palletways (UK) Limited are offering the chance for an apprentice to take part in HR and Payroll Support Apprenticeship. This is an excellent opportunity for an apprentice to work within our HR department. The successful candidate will provide administrative support to the HR Advisor in all aspects of the HR function plus more. Duties to Include

• Processing the weekly payroll via the outsourced Payroll provider.
• Providing general admin support for the HR function.
• Supplying appropriate information/reports as required to department heads and managers.
• Maintaining personnel records in both paper and electronic format.
• Administering new employee paperwork, induction, and payroll processing.
• Payroll administration.
• Company benefits administration including company cars, pensions and healthcare.
• Pay review administration.
• Ensuring absence forms are completed and sick notes are completed and advising managers when attendance reviews are required.

The training you will be getting

• HR Support (Level 3) Apprenticeship Standard
• Functional skills may be required for Maths and English

Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Logical, Non judgemental, Number skills, Organisation skills, Patience, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Friday (30 minute lunch) Hours Flexible

Total hours per week: 40 hours a week

Future Prospects

• There will be a full-time position for the right candidate

About the Company: Palletways is the leading network for express palletised freight within both domestic and international countries. We are trusted by more businesses than any other network to move their freight, and our market leading UK network is supported by over 400 members within 450 depots delivering into 24 European countries

Brief Overview of the Role An excellent opportunity has arisen for an Office Dispatch Administration apprentice to work for Howard Butler Ltd, based in Walsall. Working within a busy office environment, training will cover all aspects of administration in line with the company's standard operating procedures. Duties to Include

• Dispatching of UK sales order and invoicing
• Dealing with incoming and outgoing telephone calls
• Maintenance of filing system
• Dealing with incoming and outgoing post
• Maintaining database
• Responding to emails

The training you will be getting

• The successful applicant will work towards Customer Service Practitioner Level 2 qualification, and functional skills in math and English if appropriate
• They will have training and shadow staff to learn the job role and understand the administrative tasks required across a range of areas within the business including the main office, sales and dispatch

Desired skills and personal qualities Administrative skills, Attention to detail, Communication skills, Initiative, IT skills, Logical, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 3.30pm

Total hours per week: 37.5 hours a week

Future Prospects

• At the end of the training, the most successful candidate, may be offer a position within the organisation

About the Company: Howard Butler Ltd is a UK Manufacturer of instrumentation & control products such as current transformers, digital and analogue meters and protection relays. Howard Butler Ltd Exports worldwide. We have been manufacturing in the UK since 1915 and employ over 100 people

Brief Overview of the Role An excellent opportunity has arisen for an apprentice to work for Braitch Solicitors, based in Wolverhampton. Working within a busy office environment, training will cover all aspects of administration in line with the company’s standard operating procedures. Duties to Include

• Dealing with incoming and outgoing telephone calls
• Reception duties
• Maintenance of filing system, locating files for appointments
• Dealing with incoming and outgoing post
• Maintaining database
• Assisting with mail shots to customers
• Typing of various items, including marketing material and general correspondence as required
• Responding to email
• Assisting with corporate hospitality
• Assisting with social media
• Typing letters, typing correspondence
• Booking interpreters

The training you will be getting

• Business Administration Level 3
• Functional Skills in maths and English, if required
• Blended on/off the job training and location to be confirmed

Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience Desired Qualifications

• GCSE or equivalent English (Grade 4 and above) desirable
• GCSE or equivalent Maths (Grade 4 and above) desirable

Working Hours and Wage

Monday - Thursday 9am-5.30pm, Friday 9am-5pm.

Total hours per week: 37 hours a week

Future Prospects For the right candidate this could lead to a full-time permanent position after completion of the course. About the Company: Braitch Solicitors are a fast moving, innovative and niche firm dedicated to the ethical practice of Property, Immigration and Civil Law. Specialised in various areas enables the firm to stay ahead in the ever changing world of Law, providing a mixture of best practice and commercial advice to clients.

Brief Overview of the Role Birmingham Airport are looking to recruit an Apprentice Compliance & Safety Officer to learn all aspects of compliance and safety in accordance with the requirements of the Civil Aviation Authority (CAA). The role will involve becoming involved in all aspects of compliance and auditing and supporting the compliance process to support improvements. Duties to Include

• Implement the programme to ensure the aerodrome complies with continuous monitoring, audit oversight and assurance.
• Oversee proficiencies, analysis and reporting of contributory and mitigating factors, compliance monitoring training, and documentation of risk assurance activities.
• Identify, report and investigate safety events and non-compliances.
• Proactive safety & compliance campaigns and education.
• Work with airside users for safety development and measure the effectiveness of safety performance through internal and external audits.
• Contribute to significant hazard and risk identification, risk assessment and mitigation, assessment of the “Management of Change”, continuous improvement of the safety system and its framework.
• Maintain compliance & safety monitoring documentation, logs and records, training standards, management system procedures and manuals.
• Review change requests for approval at the relevant meeting forums.
• Oversee the procedure for sampling and auditing completed.

The training you will be getting

• Regulatory Compliance Officer - Level 4 Apprenticeship Standard

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point assessment. Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Team working, Initiative, Non judgemental, Time Management Desired Qualifications

• GCSE or equivalent English (Grade 4 and above) essential
• GCSE or equivalent Maths (Grade 4 and above) essential

Working Hours and Wage

Monday – Friday between 8am and 5pm (breaks to be confirmed).

Total hours per week: 37 hours a week

Future Prospects

• Opportunity to move into a full-time role upon completion of the apprenticeship for the right candidate

About the Company: Birmingham Airport is a busy airport with several thousand passengers passing through on a daily basis.

Brief Overview of the Role Join our Regulatory Compliance apprenticeship to master ESFA funding compliance, risk management, and audit preparation through hands-on experience and expert guidance. This program offers a unique opportunity for professional growth in an evolving, fast-paced field, preparing you for a successful compliance and regulatory affairs career. Duties to Include

• Compliance Support: Offer guidance and support to ensure alignment with ESFA funding rules and audits, advocating for adherence within our team.
• Risk Assessment: Analyse and manage risks associated with ESFA funding, utilising data to inform decisions and actions.
• Policy Adherence: Ensure all operations comply with organisational policies, ESFA funding rules, and legal requirements.
• Data Management: Handle data using IT systems following data protection laws, ensuring submission accuracy.
• Audit Preparation: Prepare for and respond to ESFA audits, implementing corrective actions to maintain compliance.
• Compliance Training: Provide internal training on ESFA funding rules, enhancing our compliance processes and practices.
• Stakeholder Communication: Maintain effective communication with internal stakeholders and regulatory bodies, ensuring a clear understanding of compliance requirements.
• Professional Development: Engage in continuous learning about ESFA regulations and compliance, fostering an environment of improvement and adaptation.

The training you will be getting

• Regulatory Compliance Officer Level 4 Apprenticeship Standard Qualification
• Comprehensive in-house training on ESFA funding rules
• Training on all internal systems
• Opportunities to learn advanced digital proficiencies such as Power Query, PowerBI, Power Automate, M language coding, MS Office, and more.

Desired skills and personal qualities Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) essential
• GCSE or equivalent Maths (Grade 4) essential
• Other IT/Computing (Grade Pass) desirable

Working Hours and Wage

Monday to Thursday: 08:45 - 17:00. Friday: 08:45 - 16:00. A 45-minute break every day. (Some additional hours may be required on the first 4 working days of each month; however, this can then be taken in lieu.)

Total hours per week: 36.5 hours a week

Future Prospects

• After completing this apprenticeship, candidates could progress to a higher-level apprenticeship in alignment with the company's strategic objectives and the candidate's career objectives.
• Eventually, a candidate showing sufficient aptitude for the role could progress to a leadership position.

About the Company: A leading training provider in the West Midlands Region, supporting employers, individuals and communities offering local solutions with national coverage, delivering apprenticeships, bespoke commercial courses and a range of government funded training programmes to suit the needs of our customers, whoever they may be.

Brief Overview of the Role The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to HR, Finance, Quality & Customer Service. Duties to Include

• Assisting with the maintenance and updating of the relevant Information Management System, portal or system including but not limited MRP system
• HR and Quality
• Assisting with all general administration duties including preparation of reports, letters, data analysis and filing
• Assist with collation of Data and Key Metrics Maintaining a good standard of housekeeping within your own work area
• Undertake any other duties as directed that can reasonably be accommodated within the scope and salary range for the job and your expertise
• Maintain professional competence by always complying with training procedures
• Become familiar with the aims, values and aspirations of the company to sustain and promote them
• Assisting with the arrangements for internal meetings

The training you will be getting

• Business Administrator Level 3 Apprenticeship Standard
• Relevant workplace training Functional Skills if required

Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Logical, Non judgemental, Number skills, Organisation skills, Patience, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Thursday, 08:00 - 16:30 Friday, 08:00 - 13:30

Total hours per week: 37.5 hours a week

Future Prospects

• To be discussed on completion

About the Company: WHS Plastics successfully operates in a highly competitive global marketplace, partnering with major international companies in a variety of market segments including automotive, electronics, extrusion, industrial, off highway, packaging, metal pressings and hygiene products. We have a strong UK footprint supporting some of the UK's biggest brands along with an overseas facility supplying blue chip global companies. The core of our business is the design and manufacturing of injection mouldings ranging from high quality functional parts, to complex assemblies featuring added value elements such as painting and foiling processes, for both interior and exterior automotive components. To complement these skills, we advise customers on material choices, the use of technical polymers and recyclable materials. We also manufacture high quality injection moulding tools, assembly equipment and a wide range of metal pressings. When dealing with customers we always deliver measurable benefits to differentiate our offerings from the competition.

Brief Overview of the Role A Level 3 Business Administration Apprentice is required. The apprentice will play a key role in ensuring the business meet its key goals and targets. Duties include: supporting the head of maintenance and grounds team with admin tasks and answering calls, material ordering and preparing quotes. Duties to Include

• Answering phones to customers and dealing with queries
• Outgoing sales calls
• Preparing quotations for customers
• Supporting with admin for the sales team
• Updating CRM with customer contact
• Stock Management.

The training you will be getting Advanced Apprenticeship in Business Administration Level 3 Relevant workplace training Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Logical, Organisation skills, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Friday 09.00-16.30.

Total hours per week: 37.5 hours a week

Future Prospects A full time role may be available to the successful candidate at the end of the apprenticeship. About the Company: Facilities provider that offers cleaning, gardening and window cleaning to residential and commercial based customers. We also offer repairs and maintenance works.

Brief Overview of the Role Assist in the recruitment process by coordinating interviews, screening resumes, and maintaining candidate databases. Support the onboarding process for new hires, ensuring a smooth integration into the company culture and policies. Help organize and conduct employee orientation programs and training sessions Duties to Include

• Assist in the recruitment process by coordinating interviews, screening resumes, and maintaining candidate databases.
• Support the onboarding process for new hires, ensuring a smooth integration into the company culture and policies.
• Help organize.
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive information with confidentiality and discretion.
• Basic understanding of HR principles and practices.
• Understanding of HR recruitment management system (in-house training provided)
• Good timekeeping
• IT literate - able to use all Outlook programs Proficient in Microsoft Office Suite and familiarity with HRIS (Human Resources Information System) is advantageous.
• Eagerness to learn and contribute to a dynamic HR team.
• Strong interpersonal skills and a team player mentality.
• Attention to detail and accuracy in work.
• Adaptability and willingness to take on diverse HR tasks.

The training you will be getting HR Support Level 3 Apprenticeship course delivered at their place of work and online. Functional Skills in Maths And English if required Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Logical, Non judgemental, Number skills, Organisation skills, Patience, Physical fitness, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent Maths (Grade 4) desirable
• A Level or equivalent English (Grade 4) desirable

Working Hours and Wage

Monday - Friday 9am -5pm with 30 min lunch

Total hours per week: 39.5 hours a week

Future Prospects There will be a full time position available for the right candidate About the Company: Mid-View Healthcare is a Healthcare provider with head office based in Birmingham. We provide support to Nursing home, residential homes and currently provide supported living and Dom care services to citizens in the UK. Our vision is to be the preferred provider of high quality care in the UK and also meet the staffing demand of our clients.

Brief Overview of the Role

Brief Overview of the Role The apprentice(s) will play a key role in ensuring the business meets its key goals and targets. They will be trained to identify new customer opportunities, how to communicate with suppliers and customers, new and existing, by email and phone, and how to record keep and use specialised transport software. Duties to Include

• Answering phone calls to customers and dealing with queries
• Outgoing sales calls
• Preparing quotations for customers
• Supporting with admin for the sales team
• Updating CRM with customer contact Stock Management

The training you will be getting

• Advanced Apprenticeship in Business Administration Level 3
• Relevant workplace training

Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Creative, Customer care skills, Initiative, IT skills, Number skills, Organisation skills, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) essential
• GCSE or equivalent Maths (Grade 4) essential

Working Hours and Wage

Monday to Friday: 8.00am - 5.00pm (1 hour lunch)

Total hours per week: 40 hours a week

Future Prospects

• A full time role will be available to the successful candidate at the end of the apprenticeship.

About the Company: Provider of dedicated and same day transport, predominately UK. All B2B. Transport Broker (Freight Forwarder) with a strong focus on service and quality, priding ourselves on quick response times and excellent communication.

Brief Overview of the Role This is an excellent opportunity to train and work as a Telesales operative within a very busy food distribution centre. Bidfood are looking for an enthusiastic person looking to make telesales their career pathway of choice. You will maintain, develop and maximise your customer base, working to achieve the required performance and productivity. Duties to Include

• You will be responsible for a portfolio of accounts located within the northwest area, and will be targeted to input customers' regular orders onto our computer system whilst maximising and memory jogging at every opportunity to achieve individual targets, ensuring you deliver excellent customer service at all times
• You will maintain, develop and maximise your customer base, working to achieve the required performance and productivity standards whilst complying with company disciplines and procedures

The training you will be getting

• Customer Service Practitioner Level 2 standard
• Functional Skills in English and Maths if required
• Relevant workplace training

Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Customer care skills, Initiative, Organisation skills, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Friday 09:00 - 17:00, breaks TBC

Total hours per week: 37.5 hours a week

Future Prospects We aim to offer a full-time role at the end of the apprenticeship to the right candidate. About the Company: Bidfood has for more than 20 years been a leading foodservice wholesaler in the UK, who supply fresh, frozen, ambient food, beers, wines, spirits, catering essentials and catering equipment to customers in a wide range of sectors. We are the people working behind the scenes to supply more than 13,000 products to over 45,000 caterers and foodservice businesses around the UK. With a large depot network of 24 sites spanning the country from Worthing on the south coast to Oban in Scotland we provide a truly local presence, both in terms of service, products, employment and community engagement.

Brief Overview of the Role An excellent opportunity has arisen for an Office Dispatch Administration apprentice to work for Howard Butler Ltd, based in Walsall. Working within a busy office environment, training will cover all aspects of administration in line with the company's standard operating procedures. Duties to Include An excellent opportunity has arisen for an apprentice to work for Howard Butler, based in Walsall. Working within a busy office environment, training will cover all aspects of administration in line with the company's standard operating procedures. The apprentice will play an important team role in the day-to-day planning, organisation and smooth running of the department. Duties to include the following but not limited to:

• Dispatching of UK Sales Order and Invoicing
• Dealing with incoming and outgoing telephone calls
• Maintenance of filing system
• Dealing with incoming and outgoing post
• Maintaining database
• Responding to email

The training you will be getting

• The successful applicant will work towards Customer Service Practitioner Level 2 qualification, and functional skills in math and English if appropriate
• They will have training and shadow staff to learn the job role and understand the administrative tasks required across a range of areas within the business including the main office, sales and dispatch

Desired skills and personal qualities Administrative skills, Attention to detail, Communication skills, Initiative, IT skills, Logical, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 3.30pm

Total hours per week: 37.5 hours a week

Future Prospects

• At the end of the training, the most successful candidate, may be offer a position within the organisation

About the Company: Howard Butler Ltd is a UK Manufacturer of instrumentation & control products such as current transformers, digital and analogue meters and protection relays. Howard Butler Ltd Exports worldwide. We have been manufacturing in the UK since 1915 and employ over 100 people

Brief Overview of the Role Birmingham Airport are looking to recruit an Apprentice Compliance & Safety Officer to learn all aspects of compliance and safety in accordance with the requirements of the Civil Aviation Authority (CAA). The role will involve becoming in all aspects of compliance and auditing and supporting the compliance process to support improvements. Duties to Include

• Implement the programme to ensure the aerodrome complies with continuous monitoring, audit oversight and assurance.
• Oversee proficiencies, analysis and reporting of contributory and mitigating factors, compliance monitoring training, and documentation of risk assurance activities.
• Identify, report and investigate safety events and non-compliances.
• Proactive safety & compliance campaigns and education.
• Work with airside users for safety development and measure effectiveness of safety performance through internal and external audit.
• Contribute to significant hazard and risk identification, risk assessment and mitigation, assessment of the “Management of Change”, continuous improvement of the safety system and its framework.
• Maintain compliance & safety monitoring documentation, logs and records, training standards, management system procedures and manuals.
• Review change requests for approval at the relevant meeting forums.
• Oversee the procedure for sampling and auditing completed.

The training you will be getting Regulatory Compliance Officer - Level 4 Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Team working, Initiative, Non judgemental, Time Management Working Hours and Wage

Monday – Friday between 8am and 5pm

Total hours per week: 37 hours a week

Future Prospects Opportunity to move into a full time role upon completion of the apprenticeship for the right candidate. About the Company: Birmingham Airport is a busy airport with several thousand passengers passing through on a daily basis.

Brief Overview of the Role An excellent opportunity has arisen for an apprentice to work for Braitch Solicitors, based in Wolverhampton. Working within a busy office environment, training will cover all aspects of administration in line with the company’s standard operating procedures. Duties to Include

• Dealing with incoming and outgoing telephone calls
• Reception duties
• Maintenance of filing system, locating files for appointments
• Dealing with incoming and outgoing post
• Maintaining database
• Assisting with mail shots to customers
• Typing of various items, including marketing material and general correspondence as required
• Responding to email
• Assisting with corporate hospitality
• Assisting with social media
• Typing letters, typing correspondence
• Booking interpreters

The training you will be getting

• Business Administration Level 3
• Functional Skills in maths and English, if required
• Blended on/off the job training and location to be confirmed

Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience Desired Qualifications

• GCSE or equivalent English (Grade 4 and above) desirable
• GCSE or equivalent Maths (Grade 4 and above) desirable

Working Hours and Wage

Monday - Thursday 9am-5.30pm, Friday 9am-5pm.

Total hours per week: 37 hours a week

Future Prospects For the right candidate this could lead to a full-time permanent position after completion of the course. About the Company: Braitch Solicitors are a fast moving, innovative and niche firm dedicated to the ethical practice of Property, Immigration and Civil Law. Specialised in various areas enables the firm to stay ahead in the ever changing world of Law, providing a mixture of best practice and commercial advice to clients.

Brief Overview of the Role A great opportunity has come up for the successful candidate to join our friendly team at T. Cox, Ward End. As an apprentice you will be providing the customer service element to the Opticians, liaising with customers and colleagues within the building. Duties to Include

• Reception duties
• Assisting patients in choosing glasses
• Invoicing
• Sales
• Helping in the onsite optical laborator

The training you will be getting

• Customer Service Specialist (Level 3)
• Functional Skills in English and maths if required

Desired skills and personal qualities Administrative skills, Analytical skills, Attention to detail, Communication skills, Creative, Customer care skills, Initiative, IT skills, Logical, Non judgemental, Number skills, Patience, Presentation skills, Problem solving skills, Team working Desired Qualifications

• GCSE or equivalent English (Grade 4) desirable
• GCSE or equivalent Maths (Grade 4) desirable

Working Hours and Wage

Mon - Thursday 09:00 - 17:30; Friday 09:00 - 13:00; Sat 09:00-13:00

Total hours per week: 40 hours a week

Future Prospects The successful candidate who completes the apprenticeship will be consider for a full time permanent job. About the Company: T.Cox Opticians is an independent family practice, specialising in ophthalmic healthcare We have 2 branches, one based in Castle Bromwich and one in Ward End. Both practices have been established for over 30 years. We believe in delivering outstanding customer service. That means listening more carefully, empathising with your issues, passing on the wealth of our knowledge and delighting you with the best service possible Our commitment is to deliver exceptional quality eye care with personal, friendly service, providing genuine advice and help to suit your needs. We recommend you the best in frames and lenses, if they are required, and will guide you on the choices available to you so that you are completely happy with your new eyewear or contact lenses. We offer value for money, personal service and the highest quality products.