E-portfolio log-inThis programme is designed for practising or aspiring team leaders and will provide a solid foundation in their formal development as a team leader.
Assessment
Through two written assignments specific to your organisation.
Workshops
Day 1
Induction
- An outline of the qualification and related learning support available
- Course aims
- Assessment requirements
- Roles and responsibilities of the learner, trainer and employer
Developing yourself as a team leader
- The various roles, functions and responsibilities of a team leader
- Limits of authority and accountability – how these are defined
- Personal skills and abilities for effective team leading
- Using reflective learning skills to improve performance
- Areas of strength and possible improvement
- Ways of obtaining feedback from others
- Receiving and responding positively to feedback
- Personal action planning techniques
Day 2
Leading your work team
- Understanding the difference between Leadership and Management and the need for each of them
- Characteristics of an effective leader and how these can be developed
- Range of leadership styles and their uses, associated behaviours and potential impacts on individuals and outputs/performance
- Identification, development and appropriate use of personal leadership styles
- Characteristics of a team and how it differs from a work group
- Benefits of team working to the organisation and the team members
- Simple techniques for building an effective team
- Characteristics of a self managed team and how it differs from a managed team
- Team ownership of problem solving and decision making
- Co-operation and communication within teams
- Techniques to develop empowerment and job enrichment
Day 3
Improving performance in the work team
- Dealing with poor performance
- Improving ability
- Can do will do
- Analysing performance
- Follow up
- Motivation
- Giving feedback
- Coaching improvements
- Disciplinary actions
All delegates will also receive a complimentary six month ILM membership with a further option to extend should they wish.
Enjoyable course. Good points covered in a nice relaxed learning environment – Thank you
Another enjoyable day of training
Course Progression
We offer a full range of management courses, qualifications and apprenticeships.