Dental Practice Manager Apprenticeship (Level 4)

The Practice Manager is responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values. The Practice Manager leads the team by providing support and direction to enhance performance, skills and knowledge of all practice staff.


  • Each apprentice will be allocated a training adviser who will visit them in the workplace on a regular basis to provide training and support and monitor their progress and the training they are receiving from the employer. The employer will be invited to regular progress reviews.
  • Monthly one day workshops for 12 months of the apprenticeship.
  • As part of the apprenticeship they will complete a Level 4 Certificate in Leadership and Management.


  • The end point assessment should only commence once the apprentice has developed all the knowledge, skills and behaviours defined in the standard.
  • To help determine whether the apprentice is ready for end point assessment a meeting will take place involving the apprentice’s line manager, their training adviser and any other appropriate managers from the employer.
  • Apprentices must have achieved their Level 4 Certificate in Leadership and Management prior to being put forward for assessment.

End Point Assessment

  • A multidimensional, scenario based project, completed over four months (65%).
  • Interview/Viva between the apprentice and independent assessor to review reflections from Portfolio and Qualification (35%).
  • The apprentice can be awarded a pass or distinction.

Entry requirements

Employers will set selection criteria for their own apprenticeships.

Course Progression

This apprenticeship standard provides the foundation knowledge, skills and experience for progression into a number of career paths including Practice Manager, Area Manager and Regional Manager leading to Senior Management roles. There are also opportunities for progression to higher level qualifications.


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